Baltic Sea Romantic Vacations

We didnt eat breakfast.

Excellent, friendly and helpful staff, very welcoming, delicious food, very clean room with comfortable beds

Perfect location 2 min walk from old town with spotless, extremely spacious rooms. Lots of restaurants right outside the door. Staff is wonderfully friendly and helpful. The breakfast buffet is huge with a large variety, totally worth 22 EUR. Provide surveilled luggage storage (only staff enter the storage area). Pool is amazing with waterfall, water jets, gorgeous view of old town. Sauna and steam rooms are very relaxing.

Room was very clean, the noise from the road was unbearable at night. We hardly slept

The air conditioning in our room did not work. In fact after turning it on it got WARMER till 25.5 degrees until which I decided to switch it off and call front desk for assistance. Upon checking, the staff encountered the same issue as me thereby confirming that the aircon was faulty. That was disappointing for a 5 star hotel. Room was stuffy and uncomfortable for us and we were sweating during the night. The staff was kind to bring us a small fan but I feel it is unacceptable to have the aircon malfunctioning in a five star hotel. Before the staff left my room I had reiterated my displeasure with the situation and asked him to pls make a complaint to the manager on my behalf. I assume he had done it. However I did not hear back from the manager and no apology or compensation of any kind was offered. Very disappointing.

We didnt eat breakfast.

Excellent, friendly and helpful staff, very welcoming, delicious food, very clean room with comfortable beds

The air conditioning in our room did not work. In fact after turning it on it got WARMER till 25.5 degrees until which I decided to switch it off and call front desk for assistance. Upon checking, the staff encountered the same issue as me thereby confirming that the aircon was faulty. That was disappointing for a 5 star hotel. Room was stuffy and uncomfortable for us and we were sweating during the night. The staff was kind to bring us a small fan but I feel it is unacceptable to have the aircon malfunctioning in a five star hotel. Before the staff left my room I had reiterated my displeasure with the situation and asked him to pls make a complaint to the manager on my behalf. I assume he had done it. However I did not hear back from the manager and no apology or compensation of any kind was offered. Very disappointing.