Sainte-Helene Pet-friendly Vacations

Got there at 1pm room not ready. Still not ready at 3pm check-in time. Reception had "no idea" when it would be. Forced to accept different room with bath/shower and on different floor. Very disappointed. Bath/shower unusable, shower flooded the bathroom and no taps to run bath. Would have preferred a better view on higher floor. Room was comfortable and hotel very well positioned Wifi very weak, signal dropped all the time. Disappointing late check-in time esp when you're on a short break and rooms aren't even ready then. Some staff were very helpful with the shower and wifi issues but they couldn't be resolved unfortunately

What a great choice to spend my birthday! After coming from Paris, from another great hotel, I have to say that the Carlton in Cannes is a marvel!! Their staff is what we loved the most, they are all fantastic!! From their bellmen to their managers, all attentive, friendly, professional and charming. We loved our room, have zero complaints, beautiful well maintained property, and the view is perfect. We will definitely return!! Thank you Carlton for taking care of us! We enjoyed our vacation and will tell our friends and family to come to you for a perfect vacation time.

We initially had a small rom but got upgraded - thank you - to a room with a patio; good beds and nice modern bathroom; restaurant in the main building, good for evening snacks/platters; good breakfast; wish we had had more time to explore the area and surrounding nature trails

Overall Rating: 10/10 – Highly Recommended! I absolutely loved my stay and would recommend it wholeheartedly. The overall experience was excellent, and I would definitely choose to stay here again on my next visit. The only aspect that was disappointing was the transportation consultation service. On my last day, I approached the concierge desk to inquire about booking a reliable taxi to the Nice airport for an early morning departure. The staff member advised that booking an external taxi might be unreliable and that there was a high possibility the driver might not show up. She then offered the hostel's in-house car service for a fixed price of 250 euros for the trip. This price felt very high. We decided to go to a local taxi stand, spoke with a driver, and downloaded a local taxi app. Using the app for the same early morning trip, the actual cost was only 110 euros. I felt that the information provided by the staff member regarding the reliability of outside taxis was misleading in an effort to sell their significantly more expensive internal car service. While this was a frustrating incident, it was the only negative point in an otherwise perfect stay. Thank you for a wonderful visit!

Everything was perfect 5 star definitely

Overall Rating: 10/10 – Highly Recommended! I absolutely loved my stay and would recommend it wholeheartedly. The overall experience was excellent, and I would definitely choose to stay here again on my next visit. The only aspect that was disappointing was the transportation consultation service. On my last day, I approached the concierge desk to inquire about booking a reliable taxi to the Nice airport for an early morning departure. The staff member advised that booking an external taxi might be unreliable and that there was a high possibility the driver might not show up. She then offered the hostel's in-house car service for a fixed price of 250 euros for the trip. This price felt very high. We decided to go to a local taxi stand, spoke with a driver, and downloaded a local taxi app. Using the app for the same early morning trip, the actual cost was only 110 euros. I felt that the information provided by the staff member regarding the reliability of outside taxis was misleading in an effort to sell their significantly more expensive internal car service. While this was a frustrating incident, it was the only negative point in an otherwise perfect stay. Thank you for a wonderful visit!

What a great choice to spend my birthday! After coming from Paris, from another great hotel, I have to say that the Carlton in Cannes is a marvel!! Their staff is what we loved the most, they are all fantastic!! From their bellmen to their managers, all attentive, friendly, professional and charming. We loved our room, have zero complaints, beautiful well maintained property, and the view is perfect. We will definitely return!! Thank you Carlton for taking care of us! We enjoyed our vacation and will tell our friends and family to come to you for a perfect vacation time.

Everything was perfect 5 star definitely