Willis Island Pet-friendly Vacations

Ambiance and amenities were great. Parking situation was a bit inconvenient but nothing to really complain about. Staff was professional and friendly.

The hotel was quite stunning with a feeling of luxury, in a great location. Whilst the hotel looked luxurious, the experience itself just lacked a bit of polish to give it 5 stars (systems down at check in, no message to advise the room was ready, no towels left in the room after house keeping, the reception and in house dining phones ringing out several times before answer etc)

We had doctor appointments early at UCLA and decided to spend the night at W. The folks were very nice and helpful. The hotel is a bit tired. We had a room that was updated to a junior suite. The snacks and wet bar was good. The bathroom products can not be better. Davines from Italy. The bed was comfy too. The real problem is the air quality... The HVAC system is very tired. There are two zones. I used clorex wipes to clean the intake and outtake vents. I had to use several sheets. And they still need a lot of work. The windows have wooden shutters. They are very dusty too... Overall the W worked out for our trip. But I'm not sure we can stay there. With my wife's asthma and my allergies was quite a challenge... This was hard to write because the staff was so nice🙏🙏🙏 All the best Burton

Just wish WiFi was included.

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

The hotel was quite stunning with a feeling of luxury, in a great location. Whilst the hotel looked luxurious, the experience itself just lacked a bit of polish to give it 5 stars (systems down at check in, no message to advise the room was ready, no towels left in the room after house keeping, the reception and in house dining phones ringing out several times before answer etc)

This hotel was FABULOUS! The view you see if the view you get! STUNNING magazine worthy view of the Brooklyn bridge. Almost kid free. The rooftop bar and lounge had stunning views of the Brooklyn bridge and Hudson river. Just minutes away from Manhattan and close enough to walk to the Bridge. Room service was excellent. Very clean room.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

Perfect location! Cool room designs! Older building but well maintained.

Friendly staff and wonderful service. Also, the property is well located for getting around various attractions in South Beach!

Front desk staff was not very helpful. Even before the stay, I called to ask some questions. They were not helpful and lacked interest when asking basic questions (i.e. parking at the hotel). Also, there was a clump of hair in the bed upon check in. I wish I could attach the photo.

Ambiance and amenities were great. Parking situation was a bit inconvenient but nothing to really complain about. Staff was professional and friendly.

This hotel was FABULOUS! The view you see if the view you get! STUNNING magazine worthy view of the Brooklyn bridge. Almost kid free. The rooftop bar and lounge had stunning views of the Brooklyn bridge and Hudson river. Just minutes away from Manhattan and close enough to walk to the Bridge. Room service was excellent. Very clean room.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.