Otways Pet-friendly Vacations

we stayed twice total of 7 nights in the hotel. Kit at the check-in desk is really knowledgeable and helpful. He showed us where to park with lots of details. When we got back after parking he already send our luggage to our room. Since we checked in around 8pm, way passed the afternoon wine time, he told us we could come to bar anytime that night and he would help us with the wine. He made our stay easy and felt been taken care of, thank you Kit!

Apartment was fully equipped. However minimal lighting in kitchen and no clean up broom( was given after asking but fit for a child). As there is a kitchen, a normal broom and/or vacuum is required to keep apartments clean. Otherwise, everything else was perfect.

The room was clean and staff were lovely. We had 3 nights and overall a good experience, disappointing was no black out curtains and a spotlight in the grounds meant our room was light all night. Buffet breakfast was good but with a full hotel did not keep up with demand. Would stay again if needing to be near the zoo and mansion.

Timeless property with excellent service and location. Take a walk at the nearby Fitzroy gardens. Simply lovely!

Location was great, convenient.

The room was clean and staff were lovely. We had 3 nights and overall a good experience, disappointing was no black out curtains and a spotlight in the grounds meant our room was light all night. Buffet breakfast was good but with a full hotel did not keep up with demand. Would stay again if needing to be near the zoo and mansion.

Timeless property with excellent service and location. Take a walk at the nearby Fitzroy gardens. Simply lovely!

Absolutely everything was impeccable. From the spotless room with incredible views and the comfiest bed to the wonderful staff. We booked this hotel for our elopement wedding and it was one of the best decisions we made for our wedding. Jai our main point of contact was incredible. Thanks again

we stayed twice total of 7 nights in the hotel. Kit at the check-in desk is really knowledgeable and helpful. He showed us where to park with lots of details. When we got back after parking he already send our luggage to our room. Since we checked in around 8pm, way passed the afternoon wine time, he told us we could come to bar anytime that night and he would help us with the wine. He made our stay easy and felt been taken care of, thank you Kit!

Check-in process was atrocious... notified in advance about my time of arrival and was informed I'd be met at the office. Upon arrival, the office was shut (no one stated this before) and I was told I'd been messaged on What's app. As an international traveller not using data roaming, this didn't come through... Finally made it to the apartment - the internet needed (you guessed) mobile data to view the passcode (?!?) and instructions for aircon were for a different apartment. Very frustrating that this info couldn't have been provided in advance Also, gym access is only for residents as an induction is needed... again not as advertised Pool area is nice though and apartment had great views over the river

Excellent all round experience

we stayed twice total of 7 nights in the hotel. Kit at the check-in desk is really knowledgeable and helpful. He showed us where to park with lots of details. When we got back after parking he already send our luggage to our room. Since we checked in around 8pm, way passed the afternoon wine time, he told us we could come to bar anytime that night and he would help us with the wine. He made our stay easy and felt been taken care of, thank you Kit!