Willamette Valley Luxury Vacations

Very awesome clean and hospitable

I decided to try a new hotel and I booked this hotel due to it being a 4 star hotel based on reviews. However, I was not impressed. I usually stay at the Hi-Low Hotel every time we come to Portland and after staying here I will definitely not stay here in the future...Here's the breakdown... Location: hotel location was great. You're very close to a lot of restaurants, bars, sight seeing spots and public transportation. Overall conveniently located downtown. Friendliness: The guy & girl at reception were really friendly and always said hi. Cleanliness: not the best our bed comforter had stains which looked like blood (pretty nasty) I think if you're the maid and see that you should replace it and management should update the linens they use as well. Nightstands were a bit dusty. I arrived Thursday night and the next day on Friday morning I asked is they could take out the trash and replenish the nespresso pods & creamer. Well I came back later in the day to find that they did not do it. The phone in the room was not working so couldn't call down to reception. The following morning (Saturday) I asked the receptionist to please have the trash taken out , get more coffee pods & creamer. The person who came did take out the trash and left coffee pods and creamer; however they just left it on the TV stand and didn't even replace the dirty mugs with clean ones. It was pretty disappointing, for $150-$170 a night I expected a bit more. Also we were on the 4th floor and the gym

Great, helpful, and friendly staff. Nice views.

Rooms are dated but the shower head makes up for it and the price is right!

I enjoyed the rooftop restaurant and bar. Our stay was over all nice. The valet guys ere awesome and the waitstaff/bar tenders were too. However, the housekeeping crew could have been better.

Great, helpful, and friendly staff. Nice views.