Central Austin Luxury Vacations

Although it was a beautiful property, the televisions and oven in our unit didn’t work properly. There were no cleaning supplies (broom, dust pan, vacuum cleaner, or dishwasher detergent). The parking was expensive.

Hotel Van Zandt was great! All aspects of the hotel are fantastic. The cafe was a great spot in the morning for coffee and breakfast tacos. The bar was lively in the evenings. The restaurant was good. The pool was really nice and the gym was better than most hotels. My room was also very nice. Will stay again for sure.

The hotel rooms needs a major upgrade - soiled carpets to stained furnitures!

This is an upscale experience with an immaculate hotel rooms. The sheets and the bed are very comfortable and the bathrobe provided for your stay takes it to the next level. I would give them 6 stars if I could.

Very disappointing stay. The front desk provided poor customer service and was unhelpful when I needed assistance. I paid for a quality experience but did not receive the service I expected. The room did not meet expectations, and the pool was very small. Overall, this was one of the worst hotel experiences I have had.

Our stay at The Fairmont Hotel with The Gold Experience was simply AMAZING. Welcoming staff from valet to front desk and room service was Fantastic! Oh and about The Gold Experience… it made our 12yr old twin sons feel like we were celebrities! Starting off the day with an included breakfast.. We could grab snacks/beverages plus much more anytime throughout the day. And with very helpful/pleasant staff at The Gold Lounge.. one twin even quipped “Can we stay here all day and forget about exploring Austin”lol.. and they hadn’t even seen the pool!! Stepping outside onto the 7th floor rooftop was pure magnificence. 2 pools with one looking like it was half the size of a city pool. We definitely wouldn’t be packed in there like sardines like at many other hotels! 5 Star Rating? I give it 10 Stars.. it’s Highly Recommended!!

The hotel rooms needs a major upgrade - soiled carpets to stained furnitures!

The room was hot and the air conditioning was not working properly. The shower head was not working properly.