Jiangsu Kid friendly Vacations

The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.

I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou!

Nice breakfast, reasonable price for the room.

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.

Windows! Double-layered. Apartment was very quiet. We had a surprise upgrade! Good kitchenette & utensils. Superb quality of toiletries. Very helpful front desk executives, namely Alex & Grace. Thank you for making our stay so pleasant & memorable. Good location - eateries are of walking distance, an international church nearby the eateries, 1 supermarket next to Modena (till 9pm) and another smaller one near the eatery Square (24 hr). Near to airport, about 10 minutes. Easy to take a cab (ask the front desk to call - cabs will definitely arrive). A simple but functioning gym & a self-service laundromat room (2 washers & 2 dryers - buy tokens from front desk).

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.

Nice breakfast, reasonable price for the room.

I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou!

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.