Dubai Emirate Kid friendly Vacations

Excellent hotel and staff ever for the guy who servers at night, he is a bit rude else it’s excellent hotel for the price and will stay again.

Location and facilities were great but the standout was the staff. Everyone was more than helpful, always smiling and couldn't do enough for us. Will be back.

Great location. Great staff.Great service.Special attention and present for my birthday!

Thank you for an excellent experience and for the very helpful and courteous staff

Fab hotel and the location is the best as you step out and are on the beach

Thank you for an excellent experience and for the very helpful and courteous staff

Location and facilities were great but the standout was the staff. Everyone was more than helpful, always smiling and couldn't do enough for us. Will be back.

Fab hotel and the location is the best as you step out and are on the beach

Excellent DXB airport location, great staff, lobby needs a little uplifting.

Excellent hotel and staff ever for the guy who servers at night, he is a bit rude else it’s excellent hotel for the price and will stay again.

Spent 2 nights and stayed on the 8th floor. Can go to the swimming pool on 8th floor and just steps away from room. Breakfast was good and have plenty of choices.

Spent 2 nights and stayed on the 8th floor. Can go to the swimming pool on 8th floor and just steps away from room. Breakfast was good and have plenty of choices.

Room was clean, staff were amazing however the food selection wasn’t the best, especially at the weekends.

.I wanted to share feedback regarding my recent stay at your property from April 9th to 16th. I have stayed in the UAE multiple times, and interestingly, during this trip I stayed at Hyatt properties in different locations—including Dallas and Oman—and was assigned Room 616 each time. My stay at your Grand Hyatt property was overall excellent, and I truly appreciated the service and experience provided. However, I would like to raise a concern regarding a billing matter. I was charged AED 700 for a couple of laundry shirts, which I found to be quite high. Given the broader challenges affecting the region, I had hoped for a more considerate approach. Additionally, at the time of checkout, I specifically asked the front desk if there were any outstanding charges on my account and was informed that there were none. It was therefore surprising to see that three days later, my deposit was released with a deduction for the laundry charges. I would appreciate clarification on: Why this charge was not communicated at the time of checkout Whether there is any flexibility regarding this charge I want to reiterate that my stay was otherwise very pleasant, and this feedback is shared in the spirit of transparency and improvement. I look forward to your response.