Central Los Angeles Beach Vacations

Beautiful property with great beds and staff.

I had high expectations for The Westin Anaheim Resort, but unfortunately, our experience was disappointing. We had to change rooms twice due to shower drainage issues. After finally settling into our third room, we noticed several stains on the bedsheets, including one that appeared to be a small blood stain. While the room itself was otherwise comfortable, finding stained bedding at a hotel of this caliber was unpleasant and concerning. Having to move rooms multiple times was inconvenient, especially while traveling with a child. For a hotel that positions itself as an upscale property, I expected better attention to maintenance, cleanliness, and overall quality control. The Westin Anaheim is a beautiful property in a great location, but the repeated maintenance problems and housekeeping issues really detracted from our stay. I hope management takes these concerns seriously and improves its room inspections and housekeeping standards. Unfortunately, this experience fell short of what I would expect from the Westin brand.

I rarely write negative reviews, but I feel obligated to warn future guests. My family and I stayed here for a week and paid nearly $6,000. Looking back, it was one of the biggest disappointments of our trip. The main reason I booked this property was the advertised parking. What the listing doesn’t disclose is that the parking space only fits a very small car. Families often rent SUVs or larger vehicles, so this should have been clearly stated. I had to spend hours to find parking each day. The listing also advertises three bedrooms, but one is an attic with no air conditioning and such a low ceiling that you must bend to reach the bed. The attached bathroom has a cabinet directly above the toilet, and several members of my family bumped their heads using it. I reported these issues on the first day. Customer service promised a $100 rebate, which was insignificant compared to what I paid, but I accepted it in good faith. The rebate was never honored. Checkout was equally disappointing. Just after 11:00 a.m., while we were finishing packing, someone claiming to be the manager called and demanded that we leave immediately. He refused my request for just 15 more minutes and hung up when I asked his name. Moments later, a housekeeper entered through the back door before we had left. My advice: ask detailed questions about the parking and bedroom layout before booking. I wish I had known these facts beforehand. It would have saved my family a very disappointing experience.