Pleasanton - Livermore All inclusive Vacations

The room was clean, the place was super quiet which was amazing, staff friendly, lots of parking! A very good stay. Very happy!

The service and the room upgrade

Nice clean hotel.. will return next time in the bay

While the staff at this hotel was truly excellent — friendly, attentive, and welcoming — the overall experience unfortunately did not match the price point. I understand the property is older, but rather than feeling thoughtfully maintained or updated, it came across as run-down and simply painted over. The difference between the online photos and what you experience in person is quite noticeable, which was disappointing. During my stay, the restaurant was not in service, and the small coffee area was also closed, which limited the overall hotel experience. Additionally, the walls are extremely thin, making it easy to hear noise from surrounding rooms. While I appreciated the kindness and professionalism of the staff, the condition of the property and lack of available amenities made it difficult to justify the cost of the stay. With more investment and transparency, this hotel could offer a much better experience, but as it stands, it did not feel worth the price paid.

Very clean cozy room. Helpful staff from the start.

The service and the room upgrade

While the staff at this hotel was truly excellent — friendly, attentive, and welcoming — the overall experience unfortunately did not match the price point. I understand the property is older, but rather than feeling thoughtfully maintained or updated, it came across as run-down and simply painted over. The difference between the online photos and what you experience in person is quite noticeable, which was disappointing. During my stay, the restaurant was not in service, and the small coffee area was also closed, which limited the overall hotel experience. Additionally, the walls are extremely thin, making it easy to hear noise from surrounding rooms. While I appreciated the kindness and professionalism of the staff, the condition of the property and lack of available amenities made it difficult to justify the cost of the stay. With more investment and transparency, this hotel could offer a much better experience, but as it stands, it did not feel worth the price paid.

The service and the room upgrade

Nice clean hotel.. will return next time in the bay

The entire team was very friendly….

Great staff,nice room,decent breakfast just overall a great place to stay very pleased

We don't usually stay at nicer hotels and when we do we're treated like they can smell the lower middle class on us. Not here, everyone was very nice and service was exceptional. Emerson at the front desk was especially kind and helpful.