Northern Arizona All inclusive Vacations

It was a great stay, hours are flexible you can stay in the pool until 11:00pm, my kids had fun, and the villas are comfortable, spacious and equipped with everything, it’s my third time here, we will com back

Air conditioning needs work

The staff were all courteous, friendly and exceptional. The room was clean but we didn't like the fact there wasn't a mini fridge in the room. I couldn't save any of my leftovers from eating out.

I shared three main concerns with the front desk as we checked and the only reply I got was "thanks for your feedback" without addressing the issues they let their clients experienced... First issue: the street facing room are very noisy at night - fire truck, people talking, motorcycle... poor window sound insulation. Second, the stove seems to leak gas as we cook and we need to air out the gas smell. Third, the toaster got our bagel on fire and fire alarm went off. I am not sure if the property properly tested all their appliances. We would probably consider another place next time as they don't seem to care much. Two good things to say is that it's clean and spacious.

Location to Fremont experience is the best. The staff is great and the restaurant is amazing. The rooms themselves are comfortable but basic. Only one mirror in a dimly lit bathroom is a problem for us women trying to do makeup. However we were very disappointed in the Bingo. On a previous visit we stayed elsewhere but had so much fun at Bingo that this time we wanted to stay in the Plaza to be closer to the Bingo. We only played once on our first night, and it put us off from the rest of our 3 night stay. It was HOT in that Bingo room, and the caller staff was rude and repeatedly kept announcing for people to be quiet. We didn’t notice anything unusual aside from a tipsy couple having some fun and giggling, but it wasn’t so bad that the game was affected. We felt the announcers wanted us to play in silence and their frequent chastisement interrupted the games more than the participants did. If it was one group then they should have been asked to leave, rather than making the entire room feel as though we had to play in complete silence. It made it no fun so we didn’t go back. And again, it was HOT in there!

You can do everything indoors !

I shared three main concerns with the front desk as we checked and the only reply I got was "thanks for your feedback" without addressing the issues they let their clients experienced... First issue: the street facing room are very noisy at night - fire truck, people talking, motorcycle... poor window sound insulation. Second, the stove seems to leak gas as we cook and we need to air out the gas smell. Third, the toaster got our bagel on fire and fire alarm went off. I am not sure if the property properly tested all their appliances. We would probably consider another place next time as they don't seem to care much. Two good things to say is that it's clean and spacious.

Service, staff and amenities were top notch.

I hate the fact that I checked in at 3:00pm after being there since damn 7:00 am that was RIDICULOUS

Service, staff and amenities were top notch.

You can do everything indoors !

Overall a great trip. Walking distance to the Sphere as well.

Pros - Clean rooms, spacious clean bathrooms with 4 plug receptacles, Free self parking was easy and very close to room elevators, refrigerator was very cold. Cons - WiFi was horrible. I couldn’t even get a short video to play on my phone or laptop without buffering. TV’s need to be updated badly! Smart TVs should be standard in every room nowadays and equipped with Netflix and Prime at the very least. No one watches basic cable anymore with a fuzzy picture. Bathroom didn’t have an exhaust fan..??? Weird. Overall we were comfortable for the 3 days we stayed here but, we wouldn’t book this casino again due to poor WiFi signal and outdated cable television.

Check in was a nightmare, over an hour, got there 530 and didn’t get into room until 7. Tried online check in and after finishing process turns out they had closed the kiosks to get the keys so total waste of time. Rest of stay was great though, awesome room, great restaurants and the show Absinthe was 10/10. They just need to be able to handle check ins for the size of the resort.