Trans Pennine Trail All inclusive Vacations

Very new hotel that actually feels like you are entering an office. Everything feels brand new. Rooms are large with wonderful shower and bathroom. Reception is run by very young staff but they are excellent. Very helpful and polite. They even bake the pastries for the morning breakfast in reception. Location is almost in the L1 shopping centre, so if you love the shops, this hotel is ideal. Also few mins walk to Liverpool Central station and Lime St station just 5 mins further up the road.

Property staff were extremely helpful with everything. Fantastic customer service

We loved the decor and our room. All staff were friendly. Good choice of food and excellent breakfast. We used Ubers to get into and out of central Liverpool as the hotel is quite a long way out but it is an excellent hotel and we would highly recommend.

Very hot on a warm evening, the fan didnt quite cut it. A noisy area opposite a nightclub. Not good for leaving windows open. But a comfy bed and a decent sized room

It is well-placed for easy access to the Liverpool shopping and theatre area with excellent transport links. The property is dated and needs a bit of an update to the room and general areas, but clean and comfy rooms with an excellent choice of quality produce at breakfast.

Lovely loking building, and bar area. Check in was quite slow. We were in room 009 and 010 on the lower ground floor. When you exit the lift there is signage for 001 -003 and 19-21 but nothing in between, we asked 3 staff and none then knew where it was, it makes no sense to have signage that does not cover all room numbers. Room 009 was a reasonable size but 010 was about a meter and a half narrower and wasnt big enough to swing a cat in, really disappointing that the size of the rooms differed so much for the same price. Our room keys didn't work and we jad to chnage them 3 times as each time the key didnt work. The bed was comfy and the room temperature was good. Sign on room stating if yiu wanted fresh milk for drinks to just ask, this was requested but we were provided with milk in plastic packers. Negatives are not major issues (except the size of room 010) but small changes could make this hotel a great hotel rather than average. We are already booked in for an event in July, so I'm hoping management see these comments and can make a 2nd stay much more enjoyable so we don't regret the booking and go back to our usual hotel.

Very hot on a warm evening, the fan didnt quite cut it. A noisy area opposite a nightclub. Not good for leaving windows open. But a comfy bed and a decent sized room

Property staff were extremely helpful with everything. Fantastic customer service

We loved the decor and our room. All staff were friendly. Good choice of food and excellent breakfast. We used Ubers to get into and out of central Liverpool as the hotel is quite a long way out but it is an excellent hotel and we would highly recommend.