Cantley Adventure Vacations

Overall it was a good stay. The building is new and we'll maintained. Area was quiet, easily accessible to Little Italy neighborhood. On the down side, concierge is not always there, if they're not there, there's a number to call, but it's a phone number to the parent hotel in Toronto, and there's not much they can help with. We got in late at night and the lockbox to the key was jammed. We called the number provided and they couldn't do anything as there's no one they could send to assist. We ended up having to push and pull on the lockbox door for 20 minutes before it opened, it was very frustrating after a long drive. There was some hair underneath the bed sheets, but otherwise it was clean. Everything else was great.

Close to lots of amenities, clean, friendly staff

All day food, pool, housekeeping

I like the location I didn’t like the older room

This hotel scores on its location and historic ambience, within easy walking to Ottawa’s must see attractions. Breakfast offerings were disappointing for what one would expect at a Fairmont Hotel . The food was served cold on our first morning and because of that we chose to eat elsewhere for the remaining 4 days of our stay. Our room on the first floor was small but comfortable and well serviced by housekeeping. Unfortunately our room was situated above a loading area, and our sleep was disrupted late nights/ early mornings by trucks loading and unloading.

All day food, pool, housekeeping

I like the location I didn’t like the older room

Close to lots of amenities, clean, friendly staff

All day food, pool, housekeeping