West Side Adventure Vacations

Lovely property, great location, helpful staff.

stay away, no one told us it had been damage and under repair, staff could not even help get me bording pass, room service sub par. We got a notice from Expedia after we checked in saying we could cancil, a bit to late.

Wonderful hotel with attentive staff. Should bring back ice machines.

Everything was mostly great. Except it was a bit overpriced (especially the spa) and minibar person kept adding stuff I didn't use to my bill. Also they don't tell you what perks you have depending on your reservation. You have to ask. Also I stayed in a junior suite for 8 days and they wouldn't give me a late check out. Finally, they begrudgingly have me an hour after I reminded them I spent almost $9,000 dollars there. Gee, thanks. Front desk guy at check in was mostly unhelpful although he was friendly and polite. Tons of great stuff.

Great experiment like always!

Clean rooms staff were friendly and location was central. Beautiful bar and cities scenic view was perfect

Everything was mostly great. Except it was a bit overpriced (especially the spa) and minibar person kept adding stuff I didn't use to my bill. Also they don't tell you what perks you have depending on your reservation. You have to ask. Also I stayed in a junior suite for 8 days and they wouldn't give me a late check out. Finally, they begrudgingly have me an hour after I reminded them I spent almost $9,000 dollars there. Gee, thanks. Front desk guy at check in was mostly unhelpful although he was friendly and polite. Tons of great stuff.

Excellent hotel. We love staying there whenever we visit Chicago.

The property was amazing and Brisa at the front desk made our trip even more special. The food was great, the rooms were clean and the staff was very attentive. Thank you Eaglewood Spa & Brisa for making our girls trip a very memorable experience. Keep up the great job!

The staff was friendly and helpful. They let us check in early, and I got an upgraded room. Very nice property, I would stay here again.

Staff was amazing and very helpful when checking in. When we got to the room it was on the smaller side which was not a bad thing. Would say it will need more dusting off and a deeper clean on the furniture.