North West England Yoga Vacations

Convenient clean and great. People

Clean, and tidy. Staff very helpful. Lovely bed. Good breakfast, at a reasonable price.

Wonderful room with a lovely view of the city, staff very helpful.

Excellent. Staff ,food ,drinks cleanliness.

Comfortable, clean, stylish. We stay here regularly and the standard never waivers, the staff are lovely too.

Lovely hosts made this a perfect base for exploring the area. We look forward to returning again and happily recommend to anyone looking for a peaceful, clean and welcoming place to stay.

The product itself is excellent and very well finished. While the service was generally pleasant, I felt it did not consistently match the high standard set by the property. The staff were friendly and approachable, though at times the service could have been more efficient. For example, at midday when the bar was very quiet, it took around 15 minutes to be served despite there being four staff behind the bar, with two preparing for service and two chatting. We experienced similar inconsistencies at reception. Upon checking in, we noticed a sewage smell in the bathroom. As we needed to get ready and head out quickly, we mentioned this on our way out and were told that maintenance would investigate and that an alternative room would be available when we returned. When we came back, however, we were asked to return to the original room to check whether the smell was still present and to call reception if it was. The smell remained, and we were then moved without issue. While the situation was resolved, I felt this could have been handled more smoothly on our return. I was also surprised that the issue had not been identified prior to the room being allocated. Overall, the staff were professional, but I felt there was a missed opportunity to deliver a standout guest experience. The exception was a Scouser lady with a black bob at breakfast, who was consistently efficient and a pleasure to speak with. She really stood out, and the property could do with more staff like her.

Clean rooms staff lovely, food was a little hit and miss but I couldn't fault the place it's self I will definitely return 100%

Welcome was lovely, room very nice 😊

Excellent. Staff ,food ,drinks cleanliness.