Isla Contoy Waterpark Vacations

Everything was extraordinary me and my wife are satisfied there is only one thing that we experience is the food not the best not the worst either but for sure they can do better other than that everything is amazing we love it and we recommend it

The food service was t a very pleasant experience. The buffet and sit down breakfast was the best experience.

Not a fan of the billing and closing out a "tab" after every meal or drink ordered; gets old fast; I go on vacation all inclusive to not think about $

Excelente experiencia en las instalaciones. Habitación limpia, el personal extraordinariamente amable, muy buen ambiente en las actividades, alimentos y restaurantes de calidad.

We got a rooftop pool. It had a whole bunch of algae in it couldn’t even go in it

The food service was t a very pleasant experience. The buffet and sit down breakfast was the best experience.

Not a fan of the billing and closing out a "tab" after every meal or drink ordered; gets old fast; I go on vacation all inclusive to not think about $

I normally don’t do reviews if it does not impress that much but the place is top tier (from the overview of the place, food and all the way down to drinks)! I recommend Davino (very fancy and mouth watering food, gotta check it out) and La Casona (the best rib eye steak ever)! Look for the bartender name Adrian, he makes the best drinks ever! Ask him for a surprise drink, he for sure knows what he’s doing. Best bartender! Also Carlos, at the front desk, was super attentive and hospitable. We booked 4 rooms total for the family and 2/4 rooms had a problem with the washer/dryer and he took it seriously. Other than that, everything else was working great. Well, compared to the rest of the hotels, they got the best service ever! Staff were super friendly. 4 Diamond hotel indeed! The only one thing I noticed is there is not many things to do at night (that is if you are looking for evening entertainments and night clubs) but in the morning they do have activities like beach volley, kayaking, snorkeling. So I’d say it’s great for family with kids and if you want a much laid back hotel this is the place to stay for relaxation. Also, if you are not into presentation (time-shares or investments), please SAY NO right away as they will try to lure you with promotions like a big discount for excursions and they will say something like they only wanted to let you see the sister company (hotel mousai and garza blanca) so you can book for your next visit, almost ruined our stay.

Hotel has no beach, we had to drive to a public beach which was a better choice. Hotel wanted to sell me a day pass to another hotel. I didn’t use the pool and spa.

Everything was extraordinary me and my wife are satisfied there is only one thing that we experience is the food not the best not the worst either but for sure they can do better other than that everything is amazing we love it and we recommend it

Todo estuvo muy bien con nuestra estancia, solamente recomendaría un poco de mejora en la comida (: