Shire of Esk Waterpark Vacations

The room had a strong odour. It was like walking into a wall of stence when you opened the front door. I think maybe an animal had pissed on the carpet and the cleaners had tried to remove the smell unsuccessfully. Other that that it was a lovely apartment.

Reception was messy and uninviting. Carpark is horrendous (way to tight) Hallways and lifts were smelly/dirty. Room was in a tired condition and smelt of cigarette smoke.

Very clean, signs of wear and tear in bathroom, but otherwise very good.

Wonderful hotel close to the south bank waterfront. Very nice comfortable room.

It would be better if we could have a few dining plates. The plates provided there are too small for eating.

Amazing location and staff, excellent amenities, beautiful hotel, luxurious experience. Could not recommend more!

Room service cost an arm and a leg and was incorrect, cold and honestly the driest club sandwich ever. Bathtub had someone else’s hair in it so that was gross. But the concierge and check in staff and service were amazing; friendly, helpful and kind. Organised a baby cot for me. Just the kitchen and cleaning staff need to meet at the same quality.

Lovely stay, beautiful rooms

Great staff, very helpful and accommodating. Unfortunately due to health issues and time constraints, we didn't get to use the pool or the gym this time. We definitely hope to use them on our next trip though. Great price, very accessible

Wonderful hotel close to the south bank waterfront. Very nice comfortable room.

Bathroom clean enough but warn and grotty. Bedroom didn't have AC and lounge unit didn't reach that raf! Check in and out process missing instructioons. Otherwise the place is fine but not good