Usuk Waterpark Vacations

Beds were good altough the bed covers were stained everything else was good.

Perfect room & excellent staff

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice

Clean room, friendly staff, and decent prices

Great location and service staff are top notch. Property and room is a bit tired and time for refresh.

Beautiful hotel, with a great location. Super clean and friendly staff. Had an amazing stay

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice

Great location and service staff are top notch. Property and room is a bit tired and time for refresh.

Amazing servers, staff location is great! Views are top notch

Everything about this hotel is absolutely spectacular. A truly home away from home experience. Very quiet and relaxing. The staff was very friendly and helpful. Top floor has an amazing restaurant and 360 bar that oversees the best views in Santa Monica. I definitely recommend this hotel and will stay here again.

The room WiFi is so slow, that I couldn’t work from my room.

10/10 best shower too

Perfect room & excellent staff

Place was fine for the price. Extra $15/night to park your car. No front desk, just a kiosk with virtual workers, sometimes took a while to get help. Toilets clog easily, key cards demagnetized every day.