Isle Royale Ski Vacations

10/10 experience. I have stayed with them 3 years in a row now, and each time was exceptional. From a smooth, efficient check-in to consistently attentive service, the experience felt well managed and professional throughout. The room was immaculate, quiet, and thoughtfully designed, with exceptionally comfortable bedding and high-quality amenities that made it easy to relax. Sam is always a pleasure to deal with. What stands out most is the hotel’s consistency—cleanliness, comfort, and attention to detail were delivered at a high standard across every interaction. I would return without hesitation and recommend it to both business and leisure travelers.

Best hotel in brickell!

Great location. Simple and clean room.

Great staff, super friendly, clean

Best hotel in brickell!

Very Clean very luxurious the pool area is amazing and staff are very friendly highly recommend and the location is priceless super central to all things Santa Monica

It is basically the Motel 6 of Beverly Hills. The hotel has no amenities except for water in the lobby. The staff was not particularly helpful. It was clean and a great location. I would stay again but don't expect more than a room.

Wonderful stay at the Palazzo Dama for my husband’s 40th. We had a junior suite which was a good size, very comfortable and immaculate. Great location and friendly, professional staff. Lovely to stay in a boutique hotel with such unique features. Felt very luxe!

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.

Staff was great! Room was an awesome green color, with an great balcony. Toothbrush, toothpaste, qtips and more included right in the room!

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

Beautiful property. Excellent staff and customer service. Love this place