Hoi An Ski Vacations

Staff was attentive, nice, and efficient in returning all questions via email. They were also very helpful in arranging transportation. Rooms were spacious, clean, and comfortable. Spa was wonderful and Emma was the best! Buffet was a two thumbs up for having a variety of choices (Vietnamese, American, healthy, etc.). Great location too! I would def stay here again!

We liked the super clean facility. Great option for kids. Spacious rooms. Great location. Service could have been improved. Staff were not keen on helping and generally very slow and inattentive. Eg: we waitied over 30 minutes for a beer at the bar while it wasnt busy. I had to wait hours to get money exchanged. I would stay here again, however would be more inclined if the services was better.

We only stayed 1 night. Spacious room. Wow the views. We were on 20th floor. Massive buffet area for breakfast. Bit far out.

Nice rooms and a reasonable standard service for the price, however, in the hotel towers, the noise from the street was a problem, in addition to the unnecessary piano music playing in the hotel hallways, which could be clearly heard in my room from 7am until 10:30pm. The villas are very nice, however. In the busy pool areas, there were not enough sunbeds for all the guests, since some people would reserve a sun lounger with a towel and then disappear for hours. A better system should be implemented.

Staff was attentive, nice, and efficient in returning all questions via email. They were also very helpful in arranging transportation. Rooms were spacious, clean, and comfortable. Spa was wonderful and Emma was the best! Buffet was a two thumbs up for having a variety of choices (Vietnamese, American, healthy, etc.). Great location too! I would def stay here again!

We liked the super clean facility. Great option for kids. Spacious rooms. Great location. Service could have been improved. Staff were not keen on helping and generally very slow and inattentive. Eg: we waitied over 30 minutes for a beer at the bar while it wasnt busy. I had to wait hours to get money exchanged. I would stay here again, however would be more inclined if the services was better.

Nice rooms and a reasonable standard service for the price, however, in the hotel towers, the noise from the street was a problem, in addition to the unnecessary piano music playing in the hotel hallways, which could be clearly heard in my room from 7am until 10:30pm. The villas are very nice, however. In the busy pool areas, there were not enough sunbeds for all the guests, since some people would reserve a sun lounger with a towel and then disappear for hours. A better system should be implemented.

Gorgeous location right on the beach.

The check-in process was smooth and welcoming, with staff going above and beyond to ensure a comfortable stay. The room was immaculate—spacious, elegantly furnished, and equipped with every modern amenity one could need. The bed was incredibly comfortable, offering a restful night's sleep with luxurious linens and a stunning view to wake up to. The breakfast buffet offered a wide range of fresh, high-quality options, catering to all dietary needs. What truly sets this hotel apart is the exceptional service. Every staff member I interacted with was professional, courteous, and genuinely dedicated to making my stay memorable. Whether it was concierge recommendations, housekeeping. I would gladly return and recommend this hotel without hesitation to anyone looking for a top-tier, luxury experience.

Nice rooms and a reasonable standard service for the price, however, in the hotel towers, the noise from the street was a problem, in addition to the unnecessary piano music playing in the hotel hallways, which could be clearly heard in my room from 7am until 10:30pm. The villas are very nice, however. In the busy pool areas, there were not enough sunbeds for all the guests, since some people would reserve a sun lounger with a towel and then disappear for hours. A better system should be implemented.