Maipo Valley Ski Vacations

The hotel is beautiful, they have a free happy hour every day at 5 PM, they almost always give me a bottle of champagne, even if I don’t get the upgrade, the staff is incredible. They always carry my luggage to my room. The rooms are impeccably, clean and have a lot of little gifts inside like chocolate robes and slippers. All in all it’s just a great day and it’s my second time and I will stay again.

The hotel staff was really accommodating and attentive. The breakfast was delicious and our room was spacious and quiet. Also, the hotel is neat, clean and beautifully decorated!

For the 2nd time at least, my credit card (tho’ was fine when booking online 2 days earlier) was rejected at reception. No reason provided. Machine repeatedly said recarga (recharge) which meant “rejected” according to them. I believe that indicates signal problem. After 2 long flights (20 hrs+ travel) and only 1 credit card this was difficult to deal with. This was especially as credit card used just fine both before and after this without issue. Reception mentioned another card on file which I’d said cancelled due to fraud so then told had to pay extra 20% if use debit card (Aust). Waiting around frustrating when booking accepted w credit card and no solution offered when issue not caused by me. Tired, motion sickness so hard to think. Reception polite and accommodating, got another staff who suggested solution which rebook to lesser room (as nonrefundable) and slightly higher cost though evened w breakfast included. This was appreciated But I believe if credit card just put through with better wifi it would work. My bank confirmed no card error.