Mid-Atlantic Romantic Vacations

It was an OK stay. Practical as there was a bunk bed for my teen kids. Needs updates both in hotel general areas and room. Room had a good view was overall comfortable. Hallways, elevators could use better cleaning.

Amazing location. Bell men will go above and beyond to make your stay pleasant and they will get you anything you ask for. Concierge desk employees are not helpful at all, and they do not even try. I asked for newspapers one morning and they just said we don't have it and they told me they don't know where to get it. Bell men overheard it and within 5 minutes one of them brought it to my room. Concierge desk at the towers lied that they don't have newspapers and when I saw a pile of them on the left side of the doors, I was told not to take it, since its only for the guests from the towers. I offered to pay but they said NO. Usually hotels deliver papers to your room for free but not this one. If you need help use bell men. They really made my stay so much better at this hotel.

The room wasn't very clean

部屋は清潔でスリッパやドライヤーなど案外無いがちなアメニティも揃っていました。 ほとんど写真通りの部屋で、ベッドも寝心地良かったです。 スタッフも親切であちらから声をかけてくれ、差別を感じることもありませんでした。

The hotel was lovely. Old time New York with lots of charm and amenities. Our room was very nice and the people were helpful.

部屋は清潔でスリッパやドライヤーなど案外無いがちなアメニティも揃っていました。 ほとんど写真通りの部屋で、ベッドも寝心地良かったです。 スタッフも親切であちらから声をかけてくれ、差別を感じることもありませんでした。

Amazing location. Bell men will go above and beyond to make your stay pleasant and they will get you anything you ask for. Concierge desk employees are not helpful at all, and they do not even try. I asked for newspapers one morning and they just said we don't have it and they told me they don't know where to get it. Bell men overheard it and within 5 minutes one of them brought it to my room. Concierge desk at the towers lied that they don't have newspapers and when I saw a pile of them on the left side of the doors, I was told not to take it, since its only for the guests from the towers. I offered to pay but they said NO. Usually hotels deliver papers to your room for free but not this one. If you need help use bell men. They really made my stay so much better at this hotel.

The hotel was lovely. Old time New York with lots of charm and amenities. Our room was very nice and the people were helpful.

The room wasn't very clean

Amazing location. Bell men will go above and beyond to make your stay pleasant and they will get you anything you ask for. Concierge desk employees are not helpful at all, and they do not even try. I asked for newspapers one morning and they just said we don't have it and they told me they don't know where to get it. Bell men overheard it and within 5 minutes one of them brought it to my room. Concierge desk at the towers lied that they don't have newspapers and when I saw a pile of them on the left side of the doors, I was told not to take it, since its only for the guests from the towers. I offered to pay but they said NO. Usually hotels deliver papers to your room for free but not this one. If you need help use bell men. They really made my stay so much better at this hotel.

部屋は清潔でスリッパやドライヤーなど案外無いがちなアメニティも揃っていました。 ほとんど写真通りの部屋で、ベッドも寝心地良かったです。 スタッフも親切であちらから声をかけてくれ、差別を感じることもありませんでした。