Mare Island Mountain Vacations

This property is very well maintained and close to downtown Napa (under 12 min drive). This is my second time staying and possibly one of the busiest times. There were 2 weddings and 1 conference taking place at the same time. I had 2 issues that were not handled well and both pretty significant issues. I was told management would follow up with me and that never happened. I know with these 3 events staffing and customer service can be delayed for the other guests, so I was trying to be understanding but to be ignored and not acknowledge makes me very hesitant to be a continued repeat customer.

The Breakfast was wonderful every morning!

Excellent property and location

Nice, great location.

This is a 5-Star hotel across the board. From the moment we pulled in to the Valet, everyone was welcoming and helpful. We had a short tour of the property with the Reception Host upon check-in, showing off the highlights of the property. Tranquil, Relaxing, Peaceful, worth a return visit soon, are all words/phrases that come to mind. We hope to be back again sooner, than later.

Nos encantó el hotel además de ser hermoso queda caminando de todos los restaurantes

This is a 5-Star hotel across the board. From the moment we pulled in to the Valet, everyone was welcoming and helpful. We had a short tour of the property with the Reception Host upon check-in, showing off the highlights of the property. Tranquil, Relaxing, Peaceful, worth a return visit soon, are all words/phrases that come to mind. We hope to be back again sooner, than later.

Great Hotel. Best service we ever received in the U.S ! Everything you want in your vacation.

This property is very well maintained and close to downtown Napa (under 12 min drive). This is my second time staying and possibly one of the busiest times. There were 2 weddings and 1 conference taking place at the same time. I had 2 issues that were not handled well and both pretty significant issues. I was told management would follow up with me and that never happened. I know with these 3 events staffing and customer service can be delayed for the other guests, so I was trying to be understanding but to be ignored and not acknowledge makes me very hesitant to be a continued repeat customer.

The Breakfast was wonderful every morning!

Excellent property and location