South Shore Mountain Vacations

Great staff and beautiful view from restaurant.

The staff were very nice and welcoming. The check in process was very simple and easy.

My husband and I really enjoyed our stay.

Beautiful, clean room, amazing staff, walking distance to everything and great place to catch a Waymo!

We had doctor appointments early at UCLA and decided to spend the night at W. The folks were very nice and helpful. The hotel is a bit tired. We had a room that was updated to a junior suite. The snacks and wet bar was good. The bathroom products can not be better. Davines from Italy. The bed was comfy too. The real problem is the air quality... The HVAC system is very tired. There are two zones. I used clorex wipes to clean the intake and outtake vents. I had to use several sheets. And they still need a lot of work. The windows have wooden shutters. They are very dusty too... Overall the W worked out for our trip. But I'm not sure we can stay there. With my wife's asthma and my allergies was quite a challenge... This was hard to write because the staff was so nice🙏🙏🙏 All the best Burton

Our stay at the Ritz was lovely. The rooms are quite nice, the beds are very comfortable, everything is spotless. The amenities are wonderful. I will say that the staff really make the hotel experience outstanding. They are incredibly accommodating, gracious, friendly, and they really seem to care about making your stay as pleasant as it can be. I can’t say enough good things about everyone we encountered.

My husband and I really enjoyed our stay.

Can’t say enough good things about the staff and service. We were only there for one night, but we were treated like special guests. Gorgeous decor, fitness center, pool, rooms, ba to rooms. Our requests were accommodated, the kids got little gifts from the staff, the in-room dining meals and Ospero breakfast were delicious, the views were spectacular, the amenities were plentiful. We usually don’t like to stay at the same hotel more than once, but this one definitely “rose” to our needs and likes. Thank you!

Room was not clean. I was very disappointed

Our stay at the Ritz was lovely. The rooms are quite nice, the beds are very comfortable, everything is spotless. The amenities are wonderful. I will say that the staff really make the hotel experience outstanding. They are incredibly accommodating, gracious, friendly, and they really seem to care about making your stay as pleasant as it can be. I can’t say enough good things about everyone we encountered.

Chargers were hard to find in the room but otherwise great!

Everything was clean and nice.

My husband and I really enjoyed our stay.

The staff were very nice and welcoming. The check in process was very simple and easy.