Brisbane West Mountain Vacations

The room had a strong odour. It was like walking into a wall of stence when you opened the front door. I think maybe an animal had pissed on the carpet and the cleaners had tried to remove the smell unsuccessfully. Other that that it was a lovely apartment.

Reception was messy and uninviting. Carpark is horrendous (way to tight) Hallways and lifts were smelly/dirty. Room was in a tired condition and smelt of cigarette smoke.

Very clean, signs of wear and tear in bathroom, but otherwise very good.

Wonderful hotel close to the south bank waterfront. Very nice comfortable room.

It would be better if we could have a few dining plates. The plates provided there are too small for eating.

Amazing location and staff, excellent amenities, beautiful hotel, luxurious experience. Could not recommend more!

Room service cost an arm and a leg and was incorrect, cold and honestly the driest club sandwich ever. Bathtub had someone else’s hair in it so that was gross. But the concierge and check in staff and service were amazing; friendly, helpful and kind. Organised a baby cot for me. Just the kitchen and cleaning staff need to meet at the same quality.

Didn’t eat breakfast

Bathroom was tiny and hard to move freely. Staff were nice and quick service. Air con was good.

Restaurant service was good and quick. The aircon worked well. Staff were friendly

Excellent location, lovely staff, comfy beds.

Wonderful hotel close to the south bank waterfront. Very nice comfortable room.