Calabarzon Mountain Vacations

This is an honest review of a “penthouse” unit near Okada—shared for public awareness, not to harm the business. There were different addresses sent, which caused confusion upon arrival, and no intercom connected to the lobby. The unit is spacious enough for 6, but the quality and upkeep did not meet “penthouse” standards. Concerns:    •   Only one TV (remote not working) in this "penthouse"    •   Middle bedroom AC was fast-dripping—we were given a bucket as a fix solution    •   AC remotes had no back covers    •   Empty dishwashing liquid, no dishwasher    •   Noisy/unstable master bed frame    •   Difficult communication (3 numbers, only one responded) Other notes:    •   Free WiFi (speed unsure)    •   Massage chair available    •   Flimsy table, stand lights, extension cords Positives:    •   Free parking 1 space on different floor    •   Cold AC overall    •   Big fridge    •   Fast elevator, nice water view We didn’t explore amenities like pool access due to communication issues. I requested a late checkout due to the inconveniences and was given until 12 noon—with a request for a 10-score review in return, mentioning they are currently struggling. Reached out to lobby for luggage storage after check out where night staff stated is possible and will arrange and the day staff said that is not possible! Book If you’re okay with these conditions. But for those used to Western standards, this may fall short. Sharing honestly to help others decide.

Fantastic property and the Japanese tub was AMAZING!!!

Staff was fantastic - helpful and friendly. Great location many things within a short walking distance. Breakfast buffet was also excellent

Property ‘s location, overall maintenance (including the unit’s cleanliness) is excellent. Recommendable to family & friends. Staff are courteous, helpful esp to seniors like me, and knowledgeable of their assigned tasks. One of the best properties I stayed in Metro Manila

***PARKING*** The unit in tower D is very spacious and comfortable, All equipment works; the a/c, hot shower, running water, fridge, microwave and washer were perfect. The bed was very comfortable and clean. The amenities however is a bit hassle. You only have access to the pool but you have to register each time you have to use it (per day) also you have to pay per person. No access to the gym. And my other problem was, no designated parking. You can find parking only during 9am to 9pm during Mall business hours and you PAY per hour. I couldnt rent a car due to NO Parking designation. So before you consider this property take note, there is no overnight parking. Overall, I like the unit we stayed in, the area was safe and everything is walkable. But not the amenities and the parking situation. I probably will caution my friends to come to this place.

Staff was fantastic - helpful and friendly. Great location many things within a short walking distance. Breakfast buffet was also excellent

Absolutely love this residence and wouldn’t want to book anywhere else! Best in class service !

Check in process was very easy

Staff was fantastic - helpful and friendly. Great location many things within a short walking distance. Breakfast buffet was also excellent

This is an honest review of a “penthouse” unit near Okada—shared for public awareness, not to harm the business. There were different addresses sent, which caused confusion upon arrival, and no intercom connected to the lobby. The unit is spacious enough for 6, but the quality and upkeep did not meet “penthouse” standards. Concerns:    •   Only one TV (remote not working) in this "penthouse"    •   Middle bedroom AC was fast-dripping—we were given a bucket as a fix solution    •   AC remotes had no back covers    •   Empty dishwashing liquid, no dishwasher    •   Noisy/unstable master bed frame    •   Difficult communication (3 numbers, only one responded) Other notes:    •   Free WiFi (speed unsure)    •   Massage chair available    •   Flimsy table, stand lights, extension cords Positives:    •   Free parking 1 space on different floor    •   Cold AC overall    •   Big fridge    •   Fast elevator, nice water view We didn’t explore amenities like pool access due to communication issues. I requested a late checkout due to the inconveniences and was given until 12 noon—with a request for a 10-score review in return, mentioning they are currently struggling. Reached out to lobby for luggage storage after check out where night staff stated is possible and will arrange and the day staff said that is not possible! Book If you’re okay with these conditions. But for those used to Western standards, this may fall short. Sharing honestly to help others decide.

Fantastic property and the Japanese tub was AMAZING!!!

When we checked into the hotel, in late afternoon, there were "No" towels in our room. My wife called house keeping and told them that we had "No" towels in our room. After an hour with "No" towels in our room, I called "Housekeeping, Room Service and the Check in counter to tell them that we had "No" towels in our room. After an additional forty-five minutes with "No" towels in our room, I went to the lobby to talk to the Manger. After fifteen additional minutes later someone brought towels to our room. Ten minutes later someone else brought additional towels to our room. And fifteen minutes someone else brought more towels to our room.

Breakfast menu good, staff where friendly and accommodating though my one criticism is that the toilet seat was not secured properly and kept on moving while sitting on the toilet.

Staff were very friendly and helpful.