Hai Phong Mountain Vacations

Was in a two room suite for more than 5 days. It’s on the expensive side (using Vietnamese standards) For that, you get slightly more space than the cramped guest rooms in smelly Old Quater hotels. But visiting tourist attractions takes a slightly more time and negligible Grab ride cost. So budget your time accordingly. Inside room amenities are all there but quite old.(my shower head had about 1/2 of water nozzles blocked by years of mineral and calcium build up). Hallways had old dingy carpeting and had bit of an odor. Restaurant food didn’t look appetizing. (Much better food options outside). Service when requested was prompt and genuine.

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Clean, friendly, and efficient

Starting out with the check-in. What you were being quoted is not the exact amount unless you play with cash. Credit card 3% service fee. I considered that a bake & switch. Room is good size but it is dated and it shows it's age. No breakfast onsite, you have walk about 1.5 blocks to another sister property for breakfast. The breakfast there was very limited in selection. The worst part is you can only choose ONE item. If you pick two fried eggs, you can't have the chicken noodle. Two fried eggs are all you can have from the menu that morning.

Staff were always looking to help, very friendly and accommodating.

Was in a two room suite for more than 5 days. It’s on the expensive side (using Vietnamese standards) For that, you get slightly more space than the cramped guest rooms in smelly Old Quater hotels. But visiting tourist attractions takes a slightly more time and negligible Grab ride cost. So budget your time accordingly. Inside room amenities are all there but quite old.(my shower head had about 1/2 of water nozzles blocked by years of mineral and calcium build up). Hallways had old dingy carpeting and had bit of an odor. Restaurant food didn’t look appetizing. (Much better food options outside). Service when requested was prompt and genuine.

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Clean, friendly, and efficient

Interior and furniture are very basic people are friendly

Starting out with the check-in. What you were being quoted is not the exact amount unless you play with cash. Credit card 3% service fee. I considered that a bake & switch. Room is good size but it is dated and it shows it's age. No breakfast onsite, you have walk about 1.5 blocks to another sister property for breakfast. The breakfast there was very limited in selection. The worst part is you can only choose ONE item. If you pick two fried eggs, you can't have the chicken noodle. Two fried eggs are all you can have from the menu that morning.

Very good hotel. Happy with everything except it’s located down an alley so make sure you have someone to help you with luggage.

Starting out with the check-in. What you were being quoted is not the exact amount unless you play with cash. Credit card 3% service fee. I considered that a bake & switch. Room is good size but it is dated and it shows it's age. No breakfast onsite, you have walk about 1.5 blocks to another sister property for breakfast. The breakfast there was very limited in selection. The worst part is you can only choose ONE item. If you pick two fried eggs, you can't have the chicken noodle. Two fried eggs are all you can have from the menu that morning.

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Clean, friendly, and efficient