Vietnam National Village for Ethnic Culture and Tourism Luxury Vacations

Hotel is situated in great location, near by tourist attractions, restaurants, shopping...Staff is friendly and very helpful.

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

Had a wonderful stay at this hotel - the welcome from the team was personal and lovely, especially as I was travelling solo. I stayed in an Old Quarter Suite and it was perfect. Being in the heart of the Old Quarter the rooms are bijoux but still lovely and my room was at the back so overlooked other buildings but this made it quiet at night. The pool area is tiny but fine for a quick cool off on a hot day. Breakfast is great. The massage at the spa one of the best I’ve ever had. All in all great value, good location and lovely team.

Lovely staff, great location. Centrally located. Nice outlook and new rooms

Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.

Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

Had a wonderful stay at this hotel - the welcome from the team was personal and lovely, especially as I was travelling solo. I stayed in an Old Quarter Suite and it was perfect. Being in the heart of the Old Quarter the rooms are bijoux but still lovely and my room was at the back so overlooked other buildings but this made it quiet at night. The pool area is tiny but fine for a quick cool off on a hot day. Breakfast is great. The massage at the spa one of the best I’ve ever had. All in all great value, good location and lovely team.

Angela was helpful from the beginning. The hotel is perfectly situated in the middle of everything and had everything we needed. It is the old quarter so there is some age to the building, but the rooms are remodeled with new bathrooms, furniture, and all other basic amenities. Highly recommend this was perfect

Lovely stay in central Hanoi!

Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.

Lovely staff, great location. Centrally located. Nice outlook and new rooms

Lovely stay in central Hanoi!