Lower Matecumbe Key Luxury Vacations

The toilet didn’t work properly, took awhile for the water to get hot, the shower head was pulled away from the wall and the sink didn’t drain properly. Also don’t appreciate having to pay for parking when residing at the hotel.

Great service and great location. The rooms are very nice as well spacious enough for four people. The valet service could improve, though, as you always have to approach them versus them approaching you Lots of restaurants, nearby and lots of people walking the streets. Felt very safe. There’s also a mall connected to the hotel.

Clean room and bathroom. Good size living room. Great location.

Great experience, the hotel was trendy and the rooms were modern and comfortable. The restaurants and bar were amazing!

The room was ok but the front desk was not very helpful

Great service and great location. The rooms are very nice as well spacious enough for four people. The valet service could improve, though, as you always have to approach them versus them approaching you Lots of restaurants, nearby and lots of people walking the streets. Felt very safe. There’s also a mall connected to the hotel.

Rooms were clean, staff friendly and quick check in

Yes. Overall the entire staff was courteous and helpful.

The room and the property was stunning. Beautiful design and layout. The staff was just okay. The service could have been better. We encountered a few “new” employees and in showed and they told.

We had to wait an additional 45 minutes for our room, there were no outlets near the bed for my husband to use his sleep apnea medical device, and no extension cord was provided when we asked. We did appreciate the extra welcome drink tickets.

Yes. Overall the entire staff was courteous and helpful.

Clean room, nice view. Just wish I had been able to get refunded the night I couldn’t stay due to having to leave to beat a major winter storm home.