Kim Ma Luxury Vacations

The staff there are the best I've ever experienced. It starts from the time you arrive in your taxi and are greeted by one or two people before you can close the car door. I was feeling sick one day and the manager was so attentive and kind offering any help he could to make me feel better. I just loved my time there.

Excellent hotel with helpful courtesy staff. Highly recommend

This is a fantastic choice to stay in a lovely Boutique Hotel in the Center of the Old City. Your day will start with an unbelievable breakfast overlooking St. Josef Kathedrale and the Center of Hanoi. The staff is incredible kind and helpful. There is a full Spa directly in the Hotel. On weekends Huan Kiem is a wonderful pedestrian only the area around the lake. A Central Park of Hanoi truly. Highly recommend this wonderful centrally located Hotel for your stay. You will not regret

Very attentive staff and well located for exploring the old quarter

A fantastic hotel ! It came highly recommended by several friends and everything was outstanding. From the check-in experience with Mr Long, the cheerful and helpful bellman Mr Minh, Ms Tram at breakfast, Mr Marc and Mr baby Leo at the Ignite rooftop bar, the fantastic ladies at the Spa and Housekeeping and of course Ms Linh and Ms Jess at guest relations who ensured we where happy throughout our stay. The daily breakfast buffet was next level. It would have to be the freshest and best variety at any hotel we have stayed at. Just think of the finest patisserie quality pastry's and exceptional coffee and you won't be disappointed. The room featured high quality exceptional bedding, linen, pillows, towels and toiletries and was serviced immaculately and promptly by the lovely ladies from housekeeping. The location is fantastic.A 10 min walk to lake Hoan Kiem and walking distance to a lot of temples, museums and historic relics. The only improvement we can suggest is to keep the rooftop pool open past 9pm particularly on hot nights. It would be nice after a night of walking in the wickedly humid weather to come back for a cool swim. Thank you to the whole team for a mem stay. We hope to see you again soon. Luke and Kayte.

The staff there are the best I've ever experienced. It starts from the time you arrive in your taxi and are greeted by one or two people before you can close the car door. I was feeling sick one day and the manager was so attentive and kind offering any help he could to make me feel better. I just loved my time there.

This is a fantastic choice to stay in a lovely Boutique Hotel in the Center of the Old City. Your day will start with an unbelievable breakfast overlooking St. Josef Kathedrale and the Center of Hanoi. The staff is incredible kind and helpful. There is a full Spa directly in the Hotel. On weekends Huan Kiem is a wonderful pedestrian only the area around the lake. A Central Park of Hanoi truly. Highly recommend this wonderful centrally located Hotel for your stay. You will not regret

Very attentive staff and well located for exploring the old quarter

Room good location good but helpful friendly staff made it better especially Lily who made. the scrumptious breakfasts. Highly recommend this stay in the old quarter

Great location and very friendly staff! I will return

Excellent hotel with helpful courtesy staff. Highly recommend

Great location and very friendly staff! I will return

The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!