Saikai Kid friendly Vacations

Lovely old style hotel but everything looks sharp and fresh. Really enjoyed my stay here, I’ll stay again as and when I return to Nagasaki

Amazing room, club house, views, staff

Clean spaces rooms, friendly staff

Excellent hotel, with very hospitable staff. Room is large (for Japan) with large private natural onsen bath. Food was very good, quantity was just right.

Physical plant: Room was small but well designed and very clean. The view on the harbor was OK - not the hotel's fault - it's just that the harbor is nothing special. It was nice to have the large balcony. The rest of the hotel is very decent. Location: It cannot be any more convenient than this. Close to the train station, the tram station, the biggest shopping mall in Nagasaki. Service: Stellar! Check-in service, taxi service, restaurant reservations, check-out service, service at breakfast. NOTHING to complain about. Food: Breakfast is excellent. I had three dinners at the hotel. At the main restaurant, at the teppanyaki restaurant, and at the sushi restaurant. All three dinners were very good, with the teppanyaki dinner being the best. If one day I return to Nagasaki, I will definitely stay here again.

Lovely old style hotel but everything looks sharp and fresh. Really enjoyed my stay here, I’ll stay again as and when I return to Nagasaki

Amazing room, club house, views, staff

Clean spaces rooms, friendly staff

Check in process was confusing with the tablet. No real person to check you in. There was a fee of 500 yen per person which we did not know about. The elevator had a very bad odor. Limited amenities inside the room, only provided towels and toothbrush. No umbrellas provided. The room also had a very bad odor. Bed was hard and uncomfortable. Overall ok stay.

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.