Krabi Province Kid friendly Vacations

The Not-So-Good: Unfortunately, my check-in experience was disappointing. I had called the hotel the day before to inform them of my 1:00 PM arrival and asked if early check-in was possible—offering to pay extra if needed. They assured me it wouldn’t be a problem, which was especially important as I was traveling with a baby and hoped to settle in before her nap. Additionally, I informed them that we would be arriving by boat at the back entrance and requested assistance with our luggage. They confirmed support would be available, but no one came to help. Despite all these prior arrangements, we were made to wait 2 hour and 40 minutes past the official check-in time of 2:00 PM. Another issue arose with my room booking. I had reserved a different room through Expedia, but upon arrival, I was given something entirely worse, I tried contacting Expedia multiple times, but their customer service was unresponsive and unhelpful. While this appears to be an issue on Expedia’s end, it remains unresolved, and the lack of communication with Expedia mainly The Great: Despite these issues, the hotel itself is a good place, especially for families with children. The staff were kind, the food, and the facilities well-maintained. One standout was Christian Ramírez, one of the hotel directors. Originally from Cuenca, Ecuador—a city known for its highly educated and warm-hearted people—Christian embodies all those qualities and more. His professionalism, attention to detail was superb !

A great place to stay for some quiet relaxation.

This would have been a 5 Star stay if not for the disappointing check in experience. Hotel and its surrounding was clean. However I feel enforcement on errant smokers could be better as this is a kids friendly resort. I’ve seen people smoking around the pool area and the staff are too polite to tell them off though there are smoking areas throughout the resort. Breakfast was disappointing. Not much variety and poor quality of food. Enjoyed the resort SPA experience and I also like this area away from all the hustle and bustle of Ao Nang which is just a 20min car ride away.

Ban Sainai Resort was wonderful. The staff are very friendly and helpful and many speak English. The pool area and gym is very good and the view is spectacular. We enjoyed the family room. Thank you for a lovely visit in Ao Nang!

Loved it. Beautiful quiet and quaint

This would have been a 5 Star stay if not for the disappointing check in experience. Hotel and its surrounding was clean. However I feel enforcement on errant smokers could be better as this is a kids friendly resort. I’ve seen people smoking around the pool area and the staff are too polite to tell them off though there are smoking areas throughout the resort. Breakfast was disappointing. Not much variety and poor quality of food. Enjoyed the resort SPA experience and I also like this area away from all the hustle and bustle of Ao Nang which is just a 20min car ride away.

A great place to stay for some quiet relaxation.

Loved it. Beautiful quiet and quaint

Absolutely beautiful!

The Not-So-Good: Unfortunately, my check-in experience was disappointing. I had called the hotel the day before to inform them of my 1:00 PM arrival and asked if early check-in was possible—offering to pay extra if needed. They assured me it wouldn’t be a problem, which was especially important as I was traveling with a baby and hoped to settle in before her nap. Additionally, I informed them that we would be arriving by boat at the back entrance and requested assistance with our luggage. They confirmed support would be available, but no one came to help. Despite all these prior arrangements, we were made to wait 2 hour and 40 minutes past the official check-in time of 2:00 PM. Another issue arose with my room booking. I had reserved a different room through Expedia, but upon arrival, I was given something entirely worse, I tried contacting Expedia multiple times, but their customer service was unresponsive and unhelpful. While this appears to be an issue on Expedia’s end, it remains unresolved, and the lack of communication with Expedia mainly The Great: Despite these issues, the hotel itself is a good place, especially for families with children. The staff were kind, the food, and the facilities well-maintained. One standout was Christian Ramírez, one of the hotel directors. Originally from Cuenca, Ecuador—a city known for its highly educated and warm-hearted people—Christian embodies all those qualities and more. His professionalism, attention to detail was superb !

This would have been a 5 Star stay if not for the disappointing check in experience. Hotel and its surrounding was clean. However I feel enforcement on errant smokers could be better as this is a kids friendly resort. I’ve seen people smoking around the pool area and the staff are too polite to tell them off though there are smoking areas throughout the resort. Breakfast was disappointing. Not much variety and poor quality of food. Enjoyed the resort SPA experience and I also like this area away from all the hustle and bustle of Ao Nang which is just a 20min car ride away.

Loved it. Beautiful quiet and quaint