Shire of Beaudesert Kid friendly Vacations

The room was very clean and the welcoming was lovely. There was a bit to take in on check-in as its a locked community. We didn't get where to leave the key but text them and they found them. I think it needs some written instructions.

Clean to what is expected

Great room but a number of issues, no hot water one day, kitchen vent fire odour and inside spa pool closed for day. Hotel comped our dinner as a result.

Staff and cleanliness

The toilet and bathroom. Has long black hair on it. Right near the spa there was a white jelly bean. The pillows were absolutely awful. Soft as anything. You had to fold them up to sleep. And the ln the beds were only doubles

On first arrival we liked what we saw. However once we got to the room we noticed the apartment had a strong smell of bleach. Inspecting the bathroom the shower floor looked like it needed to be fully regrouted and freshened. It was patchy which looked like they had been trying to clean mould from the grout. There also was silicone hanging like they had tried to seal it. We were told there was only one other standard room available which looked okay but the balcony was surrounded by trees with no view. We were offered a refund which we gladly accepted and found alternative accomodation.

The toilet and bathroom. Has long black hair on it. Right near the spa there was a white jelly bean. The pillows were absolutely awful. Soft as anything. You had to fold them up to sleep. And the ln the beds were only doubles

The room itself was comfortable and well-presented, but the lack of complementary amenities beyond basic tea and coffee was disappointing compared to other hotels in the same category. Unfortunately, the most negative part of our stay was the service — several staff members were noticeably rude, which really affected our experience and has made us hesitant to stay at another QT property in the future.

Excellent accommodation, excellent service overall from our staff. Thank you.

We were impressed with the city views and balcony area, size of the apartment and proximity to areas we wanted to visit. However, the room had a very bad sewerage/drain smell which didn’t seem to dissipate during the stay. The car park entry is 2.1m but the actual carpark we were given did not fit a larger car in it due to the limited underground parking areas. The apartment was very noisy with city and train noises all night long, which is understandable for the location but if you do not like too much noise, I would suggest looking somewhere else.

The location, the extremely friendly helpful staff! We were given an upgrade to a loft suite, a lovely surprise. Would definitely stay here again