Yucatan Peninsula Honeymoon Vacations

Excelent and tasty all kinds the food. Looks like special sheff chooked it. The atmospheric, type of the gusts, the quietly and the very special architectural of the place inside the jungle, including few kinds of animals, make it the best place for vacation.

The place had very welcoming staff everywhere, the kind that you can tell is genuine and not just in it for the tips. Food was okay, I’d say hit or miss. The Snack Bar was our favourite. Rooms are clean. Pools and beach were great, never had to fight for a beach/pool chair. It was a great first experience at an all-inclusive!

Great food. Friendly staff. Not enough loungers on either the beach or pool unless you paid an extra fee for a cabana.

Friendly staff, clean rooms and beautiful beaches. We will definitely be back

Everything was great, the staff are just the best. This was our second time and we definitely will be back

Excelent and tasty all kinds the food. Looks like special sheff chooked it. The atmospheric, type of the gusts, the quietly and the very special architectural of the place inside the jungle, including few kinds of animals, make it the best place for vacation.

This is most definitely not a 5 star resort. The beach and jungle were very pretty. We loved the coatimundi running around everywhere. The resort itself is old and outdated. It looks like it might have been a 5 star resort in the 1990s. Food was super inconsistent. The buffet options were horrible. If you want any sort of protein, prepare to wait in a 20 min line to get a small piece of chicken or a burger. They had fresh fruit and salad out all the time, so if you are vegetarian you will be fine. Meat eaters will struggle. The other restaurants were better. The Mexican and Hibachi were both very good for an all inclusive. Good luck getting reservations though. Restaurants close randomly during the week and even waking up at 7am when the reservations start don’t guarantee you a time slot. We tried 5 days in a row to get the hibachi and only on the 5th day could we get the very last slot. Service was the big problem with this resort. This was hands down the worst service I’ve seen in my 10+ visits to all inclusives. There were some exceptions. The bellman was very nice and drove me around when I left a bag in the lobby and the bartenders at the lobby bar and coffee shop were super friendly and helpful. Almost every other person there worked at the resort seemed to absolutely hate their job though. Some were rude, but most just didn’t seem to care at all. Tipping did not help. Most of the time a tip received no thank you and they continued the poor service. Overall, 3 stars.

Property needs a remodel. In the pool area for two days they ran out of modelo negra only has draft beer . Ate at the secret garden asked to recommend us the food and as we were going to leave he said we owed money .

The place had very welcoming staff everywhere, the kind that you can tell is genuine and not just in it for the tips. Food was okay, I’d say hit or miss. The Snack Bar was our favourite. Rooms are clean. Pools and beach were great, never had to fight for a beach/pool chair. It was a great first experience at an all-inclusive!

room has only one bed so we had to ask for another one which happened to be very small. The room was also connecting to another through a door so we had lot of noise issues

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

room has only one bed so we had to ask for another one which happened to be very small. The room was also connecting to another through a door so we had lot of noise issues

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

amazing experience. will come back for sure! I’d just hope that you separate the vegetarian foods.