Isla del Puerto Golf Vacations

Room was clean. Very thin walls could hear neighbors music like they were in our unit. Bed creaked so much. Could hear people walking above. Thin windows lots of street noise and voices coming into our bedroom. App Key is pretty annoying had to sign in multiple times in the same stay to get into building. Upside: spacious, clean.

So many things are great, and well, so much needs updating and improving. On a positive note, the suite with two rooms was accommodating to my family. The welcome Prosecco and fruit was appreciated. Location great and staff friendly. Unfortunately, the room was so dark, dreary and depressing. We had issues- toilet not flushing, shower not draining, and the bedding is disappointing. Brunch was nice, bar also disappointing. Some of the staff smelled like body odor and just over all not inviting. If this place was a three star hotel and the price indicated that, I would be ok, but it surely should not be a Leading Hotel of the World.

The view is soooo good!

Check in staff was great and they were able to get me into my room quickly. The staff is amazing from the valet team, check in staff and everyone else. They acknowledge you and are always so helpful and friendly. We've stayed here previously and will continue to stay here in the future.

Clean, quiet, beautiful landscaping and prime location.

Room was clean. Very thin walls could hear neighbors music like they were in our unit. Bed creaked so much. Could hear people walking above. Thin windows lots of street noise and voices coming into our bedroom. App Key is pretty annoying had to sign in multiple times in the same stay to get into building. Upside: spacious, clean.

So many things are great, and well, so much needs updating and improving. On a positive note, the suite with two rooms was accommodating to my family. The welcome Prosecco and fruit was appreciated. Location great and staff friendly. Unfortunately, the room was so dark, dreary and depressing. We had issues- toilet not flushing, shower not draining, and the bedding is disappointing. Brunch was nice, bar also disappointing. Some of the staff smelled like body odor and just over all not inviting. If this place was a three star hotel and the price indicated that, I would be ok, but it surely should not be a Leading Hotel of the World.

The view is soooo good!

Great staff and location . Would return .

Arriving, I struggled to get my luggage up the steep stairs & was surprised that the guy at the top, who was standing there watching me, didn't offer to help. He opened the door & that was the extent of it. I was told my room would be ready in less than an hour so when an hour came & went I checked in again at the front desk and the young man immediately said it wasn't ready yet. I then decided to sit in the lobby instead of out by the pool, and within a minute, the room magically became ready. Overall the rooms are nice and huge and Laura was great at resolving an issue with an employee looking into my window. It would have been nice to have someone mention the ipad turned off all the lights, I fumbled around way too long looking for switches that didn't exisit. I was surprised at how many kids were playing in the pool morning noon & night considering it felt like a more adult/boutique vibe hotel. I didn't feel like I could swim and relax. The breakfast cost is very high, and the eggs in my omelet were overcooked. It came with a side of bacon, but instead, the chef put it in my omelet, and it was chewy. The sweet paprika overwhelmed the side of potatoes so overall I ate about 3 bites and left the rest. $68 later after a $12 cup of coffee & tip I came away vowing never to eat there again. Upon departure, I again wrestled my luggage downstairs by the pool as an employee who had a vacuum in the walkway didn't offer to help. Overall, I'd say the service was poor for the price.

Place is close to all Anaheim and super nice

Check in staff was great and they were able to get me into my room quickly. The staff is amazing from the valet team, check in staff and everyone else. They acknowledge you and are always so helpful and friendly. We've stayed here previously and will continue to stay here in the future.

The view is soooo good!

Clean, quiet, beautiful landscaping and prime location.