West Side Fishing Vacations

A little confusing going between the hotel and the airport but at least you don’t have to worry about grabbing an Uber super early in the morning. The rooms were clean. The only issue we had was the A/C not working properly. Gaslight Club was a great spot for a nightcap.

The hotel needs a facelift in its rooms. It’s a 5-star hotel, and you expect more. The restaurant was good, and the food was good. On our second day, my server told me a croissant came with my breakfast, but I got charged. I didn’t say anything. On the 20th floor, you can hear everything from outside, like you are on the second floor. No soundproofing? It's hard to sleep at night.

This is an exceptional hotel. The rooms are clean. The service is impeccable, and the products!! The signature scent is to die for. It is now a part of my life. I had to buy a candle on the way out and have already visited the online store for body wash and lotion. Well done. There are a lot of choices in Chicago, but this is now my go to. Will definitely be back!

Wonderful . Fresh towels, turn down service. Genuinely friendly employees. Pool and spa on site very very nice !

The whole experience was great.

The hotel needs a facelift in its rooms. It’s a 5-star hotel, and you expect more. The restaurant was good, and the food was good. On our second day, my server told me a croissant came with my breakfast, but I got charged. I didn’t say anything. On the 20th floor, you can hear everything from outside, like you are on the second floor. No soundproofing? It's hard to sleep at night.

Wonderful . Fresh towels, turn down service. Genuinely friendly employees. Pool and spa on site very very nice !