East Midlands Cheap Vacations

The hotel was great, small, spotless and in a very quiet yet fairly central location with very helpful staff. I booked a “small double room”, thinking this meant a small room with a double bed, it actually means a room with a small double bed as in a 3/4 size double bed. I think the wording on the room type should be changed as this meant that me and my adult daughter had to share a very small bed for two nights!

We lived this hotel. The only downside was the bathroom. While designed as an accessible wet room, the shower didn’t drain which left the bathroom floor very wet a slippery. Otherwise this is a great hotel in a fabulous location with extensive amenities.

This place is great. Comfortable, close to shops and the tube, and great for our needs (family of 4).

I booked a specific place due to the sleeping arrangments, knowing how specific my neurodivergent kid is, needing to sleep in her own bed. Not until we were in the air already flying from the US to London, I was sent a message that they changed us to another apartment, tried to say it was an upgrade. The sleeping arrangment was ruined and 2 kids had to sleep on the couch. The towels weren't any bigger than hand towels and they gave us 5 for 5 people the whole week. Water went all over the floor because the shower glass is very difficult to close enough for the 1st 2 panes without the 3rd one all the way touching you. And since no other towels in the whole place, it was ridiculous. Not even kitchen towels, napkins, or paper towel. Also, while there was a washer/dryer, no detergent and no idea how to work it. And there was nowhere to put anything in the bathroom, there were holes and rust marks where they must have had shelves, but they weren't there anymore. We spent most of our time out of the apartment, thankfully, but disappointing.

Absolutely amazing hotel, clean and staff amazing, breakfast lovely even tho i didnt realise included so great bouns. Definitely book again

Excellent value, whilst not a cheap option, it is definitively very good value. The staff were professional and accommodating. They allowed early check in because they had availability. They were friendly. The location is great. The units are great in size for a family, and basic provisions (coffee, detergent, dish soap, milk capsules, etc) are provided. The units are modern and in good taste, some items are a little tired from guest traffic, but, hey some times guests do give the equipment a rough ride! Very clean. The lady at reception is charming, and the cleaning staff are professional. Will be back and recomend.

We lived this hotel. The only downside was the bathroom. While designed as an accessible wet room, the shower didn’t drain which left the bathroom floor very wet a slippery. Otherwise this is a great hotel in a fabulous location with extensive amenities.

Best aquatic facilities I have experienced at a Fairmont property. Reception was very helpful in a walkabout of the onsite restaurant options. Enjoyed walking the grounds.

Very clean and functiona hotel

Good service, clean, safe, they need only to upgrade the breakfast a bit.

The younglady Dasha was absolutely fantastic, great energy and enthusiasm, hopefully I got her name right, she basically set the mood and tone for my stay after a long and dreadful journey, the bar tenders were great, the amenities were top notch, from the swimming pool to the Sunna, gym, and hot tub, absolutely amazing , I will definitely be back and would recommend it to anyone visiting London, the location is uncanny and close to everything, I should gatekeep this, but nahhh, it’s a bit pricey but worth every penny, can’t wait to be back.

A very modern hotel in a lovely area of London, with excellent rates. 5 minutes walk to the underground, easy access to CentralLondon. Have stayed in Clayton Hotel in Glasgow and the room and amenities in Chiswick Clayton were just as good. Will definitely stay again when in London.

This hotel is close to so much, good places to eat with so much options, situated close to a main train station (Paddington) where traveling to other parts of England and Europe is just a train ride away. I would recommend a stay at this location or any place in the neighborhood.