West Bergen All inclusive Vacations

The room was nice, clean, and the bed was super comfy! The room was small but manageable and just perfect for my husband and me! Great location and the staff were very nice! Thank you!

Best staff of any hotel I’ve ever stayed in

Comfortable stay in a great spot.

Needed more elevators.

Our room was very cute but unfortunately the mini fridge was broken. I didn’t realize until I went to grab my dinner I put in the fridge and it was warm and gross. The light was flickering on and off, I thought maybe the light was broken but turns out the fridge was. I talked to the employee on shift that night when I went looking for food, and when I told him what happened, he said he applied 30% off the room. Unfortunately, we were charged the full rate and when I contacted the property about the 30% off discount I was told was applied to my account, they told me there was nothing noted on my account. I had just had surgery and had to eat every few hours and ended up walking around the neighborhood at 3am looking for something since my food dinner went bad and the hotel had no food available. Also, the amenities we not available.

My only issue with the stay is that they wouldn't accept my Hilton Honors number. Apparently when you book with Expedia, you don't get the Hilton points. The airlines and car rental companies don't work that way and neither should the hotels.

Great stay staff was Amazing

We had a wonderful experience at the Conrad! Could not have asked for a better place to stay.

We stayed for 2 nights as a couple. The room was relatively spacious for NYC standards, very comfortable, and clean, with a great layout. We enjoyed the street view from our room, and the location is truly prime! We also loved the 24/7 rooftop access, which offers fantastic views of the city. The staff was kind and welcoming throughout our stay. We would definitely stay here again!

Best staff of any hotel I’ve ever stayed in

Always the best stay

Prime location, but a very simple hotel, small rooms, no fridge in standard queen rooms, no views, no place to put toiletries in the bathroom. Clean. You are paying for the location, basically. Staff was very friendly

Very small rooms for the price and breakfast space was very small for the number of people.

All staff pleasant and responsive. Great place for a quick getaway to Brooklyn.