South Pender Island All inclusive Vacations

Rooms where great with great views

For you Expedia —When booking the stay, you could have added exactly what is the room name on the invoice as it only says a room .. as I paid for the upgrade unit and it didn’t say this .. so when arrived I said a name the hotel staff said that’s not the room … For the stay at hotel … was to have a city view room this was not the case it just look at the other side of the hotel so it is nota city view yet I paid for the upgrade king bed and city view … it’s was bad to pay for a city view and all you see is other side of hotel nothing else bad view… secondly there was no hotel slippers in the room or any water I had to call down and get these items … … for a fancy hotel room and hotel the robes in the room were not quality robes seem like cheap cotton only .. and in the hall could smell smoke from cigarettes.. so overall the room was just okay but the price was not worth the value received so slightly disappointed for supposedly best hotel in Victoria and the name fairmount hotel ..

Very clean, great staff and the food at the restaurant was excellent.

The staff upon our arrival were very rude. The room was okay. We required a room that was pet friendly. The staff following day were very polite and helpful which really made up for the treatment we received the day before.

Room, check-in, view

Rooms where great with great views

For you Expedia —When booking the stay, you could have added exactly what is the room name on the invoice as it only says a room .. as I paid for the upgrade unit and it didn’t say this .. so when arrived I said a name the hotel staff said that’s not the room … For the stay at hotel … was to have a city view room this was not the case it just look at the other side of the hotel so it is nota city view yet I paid for the upgrade king bed and city view … it’s was bad to pay for a city view and all you see is other side of hotel nothing else bad view… secondly there was no hotel slippers in the room or any water I had to call down and get these items … … for a fancy hotel room and hotel the robes in the room were not quality robes seem like cheap cotton only .. and in the hall could smell smoke from cigarettes.. so overall the room was just okay but the price was not worth the value received so slightly disappointed for supposedly best hotel in Victoria and the name fairmount hotel ..

Very clean, great staff and the food at the restaurant was excellent.