Central Black Forest All inclusive Vacations

Excellent location 5 minute walk to train. Room clean front desk very good Sabrina very helpful ,great breakfast

Staff very good (Mason).

Very Peaceful. Nice staff.

This hotel has a great location with excellent transportation option right out the front door. Less than 5 minutes to the airport and about 20 minutes to downtown. Also walkable to nice restaurants. Very professional front desk staff. Housekeeping was not exactly top notch. They did not replenish product that we were clearly out of and one day they left our dirty towels on the floor and did not give us clean ones. Also quality of towels is poor : thin and stiff.

The room was clean, comfortable and well appointed. The staff was friendly and most helpful (both the front desk and restaurant. I had stayed previously at this property primarily due to its proximity to the airport. On the downside, I mistakenly entered public parking above the hotel. The desk staff informed me Mövenpick had their own parking and would validate my parking ticket. After paying 6 euros for my 20 min stay in the public lot, I relocated to the hotel parking. Thinking it was free, I was surprised to find I was charged 32 euros for parking. On another note, I made a reservation in the restaurant more than a month prior to my arrival. Due to the parking mixup and only being given one room key at check-in, my wife was unable to get ready for dinner as I had the only key which was needed to power the room. I visited the restaurant and informed them we would be 30 minutes late. The person to be our server indicated this was not a problem and showed me the table by the window that I had requested. When we arrived for dinner, I was informed our table had been taken by another guest and when he was informed the table was reserved, he refused to move. Our server was so kind and embarrassed about the situation, I decided not to make an issue of it.