Western Arizona All inclusive Vacations

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~

Yes there was everything we needed right there to cook with, we didn’t make it to the pool but next time!!

Great place to stay clean and close to the attractions

Prestige club lounge was absolutely amazing. Every experience felt elevated by the wonderful staff and amenities! Will be staying here again and again

Great location nice casino with plenty of games to choose from, and it’s connected to the horseshoe.

Extremely Disappointing Experience at Rio Hotel This was by far one of the worst hotel experiences I’ve had. Prior to being assigned the first room, I specifically requested an upgrade. Unfortunately, the room we were given had bed bugs, which was completely unacceptable and extremely concerning. Because of the bed-bug issue, we had to be moved to another room. The room we were moved to was the room that had been requested as an upgrade, but it was actually smaller than the original room and did not feel like an upgrade at all. I want to be clear that my upgrade request was made before we discovered the bed bugs and was not something the hotel provided as compensation for the situation. The second room also had a non-functioning mini fridge, adding another inconvenience to an already unacceptable situation. We were also charged incorrectly for our stay, which needs to be reviewed and corrected immediately. The pool experience was equally disappointing. A poolside food menu was prominently displayed, but when we attempted to order from it, we were told that the advertised food options were not actually available. This was extremely misleading and left us having to leave the pool area and go indoors to find food. Requested Resolution Given the circumstances, I am requesting a substantial adjustment to my bill, specifically: * A full refund for the night affected by the bed-bug incident * A full refund/reversal of any incorrect charges * An additional $300 hotel credit

The property was perfect for attending my first Raiders football game.