Eastern Province All inclusive Vacations

I did not get the room i paid for which is not acceptable

Great staff. Smaller boutique hotel had thenfeel.of personal service

The hotel in located very conveniently located.Dining was excellent with a verity choices.

Peaceful & relaxing with a beautiful beach & safe swimming. The Garden Villas were delightful & the staff genuinely friendly with good service standards. There is a lifeguard on duty who is both informative about sea conditions & the wildlife around. The birdlife is stunning. Only one small quibble in that the inner pool area could do with a bit of a clean.Other than that all good & would certainly recommend.

Very comfortable bed. Clean room. The staff were courteous and attentive. Excellent breakfast.

I did not get the room i paid for which is not acceptable

The hotel in located very conveniently located.Dining was excellent with a verity choices.

Peaceful & relaxing with a beautiful beach & safe swimming. The Garden Villas were delightful & the staff genuinely friendly with good service standards. There is a lifeguard on duty who is both informative about sea conditions & the wildlife around. The birdlife is stunning. Only one small quibble in that the inner pool area could do with a bit of a clean.Other than that all good & would certainly recommend.

We arrived from Airport, they provided shuttle. They found a driver to take us to Ella. We came back 3 days later and they shuttled us to the Airport. Excellent service. Great food.

The hallmark of the hotel is the staff. Amazing friendliness, very accommodative and made us feel very much at home. Hotel overall was convenient and did justice to our stay. Check in was delayed for at least 45 minutes. It didn’t appear to be busy at the reception. Restaurant: Dinner was quite good with a well planned menu. Much variety and on point when it came to taste. Desserts could be better as seemed to be in the same spectrum. Breakfast could have been better on quality. Rooms were good sized, beds with average comfort. TV remote did not work but didn't really use it. Bathroom was well equipped. Showers with good pressure and wonderful hot water. Could have better utility for hanging towels and hooks for cloth storage. Would like to come back and enjoy the hospitality again.

No refrigerator in room this is a biggie for travellers like us in the tropics . Only two skinny towels gym closed rooms ok but not flash at all

Peaceful & relaxing with a beautiful beach & safe swimming. The Garden Villas were delightful & the staff genuinely friendly with good service standards. There is a lifeguard on duty who is both informative about sea conditions & the wildlife around. The birdlife is stunning. Only one small quibble in that the inner pool area could do with a bit of a clean.Other than that all good & would certainly recommend.

This was a stunning end to my stay in Sri Lanka. Staff couldn’t do enough for you and general manager was around and introduced himself during breakfast. Cocktails and food was great. Breakfast was excellent. So many choices and nothing too much trouble. I can see it may be an issue in high season, but in October there was enough sunloungers at the pool and beach for everyone. Water supplied in room and on the beach/pool areas. WiFi was fast and reliable. Hotel offered turn down service which was a nice touch. Tip try the King Colada! Thank you Banisha for being so friendly and welcoming! <3