Japan Adventure Vacations

Great place to stay!

The hotel is well maintained, exactly as shown online. Great breakfast!

Property under construction, but overall ok. It was $100CDN to access the pool which was shocking and the hours were disappointing

Amazing breakfast, awesome staff and beautiful hotel!!

Nice castle view from the room. Staff were very helpful.

Property under construction, but overall ok. It was $100CDN to access the pool which was shocking and the hours were disappointing

Overall, this is a classic five-star hotel with solid standards. Facilities are comprehensive, most staff are polite and attentive, and the rooms are clean and well maintained. However, we experienced a significant issue during our stay. Guests in the adjacent room frequently kept their door open and were traveling with a young child. There was constant loud talking, door slamming, and noise from the child. As we were staying on an executive floor, this level of disturbance was unexpected and unacceptable. After enduring this for two nights, we requested a room change. The hotel responded promptly and moved us farther away, which we appreciated. While the issue was resolved, it raises concerns about how the hotel manages guest behavior on executive floors. This is not about whether children are allowed, but about ensuring guests are clearly reminded not to disturb others—something expected at a five-star level. Another disappointment was breakfast on our final day. My husband requested an extra coffee, which was acknowledged but then forgotten as the staff member attended to others. By the time it arrived, we had to leave for our flight. Her attitude also felt cold, which contrasted with the generally excellent service we experienced elsewhere in Japan. Overall, a good hotel, but these service lapses affected our experience.

Staff we're extremely nice.

The hotel is well maintained, exactly as shown online. Great breakfast!

Good location, close to the train from the airport. Friendly staff.

Older hotel, but beautiful. It’s not easy to get to from the airport if you are taking a taxi or limo bus. Takes about 2 hours with traffic. Multiple restaurants, but there is usually long lines for the buffets. Absolutely gorgeous ocean views. Only two out of three elevators were working and we were on the 9th floor, so on average it took between 5-10 minutes of waiting during busy times to get on an elevator. Most times we were crammed in like sardines and stopped at every floor. Property is walkable and there are hidden little beaches everywhere. You can rent an e-bike and ride around. We rode to the lighthouse and into town. The staff were excellent and the rooms were huge. Only a few restaurants were open in March. I guess more open up over the summer, but finding options were limited. There is a little town square about a 12 minute walk from the hotel that has more dining options.