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Chalet Kisseye by Zermatt Premium Apartments

3.0 star property
Hotel with an indoor pool, steps from Zermatt-Matterhorn Ski Paradise

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Chalet Kisseye sits close to the scenic Zermatt-Matterhorn Ski Paradise, providing a peaceful escape with its quiet garden and restful terrace. Guests enjoy the indoor pool and stay connected with complimentary WiFi throughout their mountain retreat.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

Balcony view

Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Fireplace
Heating
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor) | Soundproofing, travel crib, free rollaway beds, free WiFi

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

Highlights

Furnished balcony
Soundproofed
Fireplace
Heating
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
  • 75 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Kisseye Maitre - Four-Bedroom Apartment (top floor)

Kisseye Maitre - Four-Bedroom Apartment (top floor) | Soundproofing, travel crib, free rollaway beds, free WiFi

Kisseye Maitre - Four-Bedroom Apartment (top floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Fireplace
Heating
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
  • 100 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Kisseye Sommerblume - Studio (top floor)

Kisseye Sommerblume - Studio (top floor) | Mountain view

Kisseye Sommerblume - Studio (top floor)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
TV
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kisseye Adonis - Studio with Matterhorn View (2nd floor)

Kisseye Adonis - Studio with Matterhorn View (2nd floor) | Soundproofing, travel crib, free rollaway beds, free WiFi

Kisseye Adonis - Studio with Matterhorn View (2nd floor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
TV
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kisseye Enzian - Studio with Matterhorn View (1st floor)

Terrace/patio

Kisseye Enzian - Studio with Matterhorn View (1st floor)

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
TV
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
3920, Zermatt, Am Stalden 11

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Mountaineers Cemetery - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 14 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬12 min walk
  • ‪Brown Cow Pub - ‬12 min walk
  • ‪Restaurant du Pont - ‬10 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Elsie Bar - ‬10 min walk

About this property

Chalet Kisseye by Zermatt Premium Apartments

Hotel near Zermatt-Matterhorn Ski Paradise
Chalet Kisseye by Zermatt Premium Apartments provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Express check-out, express check-in, and smoke-free premises
Room features
All guestrooms at Chalet Kisseye by Zermatt Premium Apartments offer comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • Free extra beds and travel cribs
  • Bathrooms with tubs or showers
  • Kitchens, refrigerators, and dishwashers

Similar properties

Daily buffet breakfast (CHF 16.00 per person)
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  • Free WiFi
  • Gym
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9.0 out of 10, Wonderful, 417 reviews
The price is ￥27,848
￥30,464 total
includes taxes & fees
Nov 24 - Nov 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Travel crib

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Refrigerator
  • Stovetop

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train, taxi or foot.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Chalet Kisseye
Kisseye By Zermatt Apartments
Chalet Kisseye by Zermatt Premium Apartments Hotel
Chalet Kisseye by Zermatt Premium Apartments Zermatt
Chalet Kisseye by Zermatt Premium Apartments Hotel Zermatt

Frequently asked questions

Does Chalet Kisseye by Zermatt Premium Apartments have a pool?

Yes, this property has an indoor pool.

Is Chalet Kisseye by Zermatt Premium Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Chalet Kisseye by Zermatt Premium Apartments doesn't offer parking.

What time is check-in at Chalet Kisseye by Zermatt Premium Apartments?

Check-in start time: 5:00 PM; Check-in end time: midnight. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Chalet Kisseye by Zermatt Premium Apartments?

Check-out is at 10:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Chalet Kisseye by Zermatt Premium Apartments located?

Situated in Zermatt, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are also within 10 minutes. Zermatt Gornergratbahn Station is 14 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 15 minutes.

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Reviews

Chalet Kisseye by Zermatt Premium Apartments Reviews

8.2

Very Good

8.8

Cleanliness

9.0

Amenities

8.4

Staff & service

7.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 15 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy place, perfect getaway for a couple of days.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant view, good functionality, and clean. A few features could be updated (shower & glass lampshade) but can't complain for the price. Pool was also a nice extra to have. Payment was a bit unusual but all worked out, and customer agents were proactive. Would recommend :)
Stayed 3 nights in May 2025

8/10 Good

WJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view, very responsive/communicative administrator :) Well equipped chalets! A steady uphill from Zermatt train station (1.1 km walk)!
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
I did like the unique pool in the complex. I had read prior reviews about the uphill walk to the chalet. I truly was a tough climb to get to the property so much so that once we walked down to town we didn’t plan on returning until we were settling in for the evening. The construction taking place on the street leading to the property made toting luggage a real challenge. We did find a couple of markets close by to buy some food for breakfast. Overall a very efficient apartments but be ready for an aggressive uphill walk returning from town. Zermatt was incredible and my wife and took in as many sights and activities that we possibly could in a three day stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Christopher

Liked: Amenities
Would not recommend this property for the following reasons: -Rude service. -Very late check in at 5pm and early check out at 10am. -Weird payment process where they request you send them a bank transfer and they refuse to charge your credit card on file with Expedia. -Rock hard beds - no one slept well. The appartment was nice and it had a fondue set. Overall, I think there must be better options in Zermatt.
Stayed 3 nights in Jul 2025

6/10 Okay

Simon

Liked: Cleanliness
Old furniture and kitchen
Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Pictures are very accurate to listing and everything was clean and accessible. Views are incredible and the building was very quiet.

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This may be the single best view in all of Zermatt!! Unobstructed view of the Matterhorn from the balcony. Comfy place with the best shower ever!!! This place is a 10 out of 10!!
Stayed 3 nights in May 2023

10/10 Excellent

Jan Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Chalet, great location and attentive & responsive staff.

4/10 Poor

Moritz

Liked: Amenities
Disliked: Property conditions & facilities
Eigentlich war der Aufenthalt angenehm. Da es keinen Kontakt mit Angestellten hat, ist es sehr ruhig. Wenn man von den Bauarbeiten neben an absieht. Zimmer ist schön gewesen und hat alles gehabt was man in einem Schweizer Urlaub zum kochen brauchen könnte. Das WLAN hat nicht Funktioniert. Mit offener Tür zum Treppenhaus, reichte es um Whaatsapp Nachrichten zu bekommen und ein YouTube Video auf 166 Qualität halbwegs zu gucken. Eine Katastrophe, wenn man teilweise auf Internet angewiesen ist, konnte nicht mal das Hotel anschreiben, kein Internet. Was mich ärgerte ist wie lieblos der Zustand insgesamt war. Spinnweben überall, kaputte Steckdosen Lampen etc. fühlte sich an als würde sich niemand um den Ort kümmern. (Ist ja auch niemand da) Liegt vielleicht an der Sommerpause, aber es müsste einfach mal überholt werden. Der Pool ist ganz schön, Hälfte der Lichter lassen es ein bischöflich Dunkel aussehen. Außerdem wenn man sich ein umweltbewusst ist, wird mit diesem Pool die hälfte der Schweiz beheizt. Oder zumindest mit der Luft darüber, die dafür sorgt, dass das gesamte Haus sehr sehr warm ist, das Wasser im Vergleich eher kühl. Insgesamt könnte sehr schön sein, muss aber überarbeitet werden. Das schönste an Aufenthalt war, dass wir alleine im Haus waren.
Stayed 3 nights in Sep 2022

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Cleanliness, room comfort

in die Jahre gekomme

Der steile Aufstieg zum Wohnhaus ist eine Zumutung und mit Skischuhen und Skiern runterzukommen eher schwer, wie man das bei Schnee macht, kann ich mir nicht vorstellen. Die Wohnung ist sehr in die Jahre gekommen und das Bild auf der Auftragsbestätigung nicht identisch mit der effektiven Wohnung. Der Abfalleimer im Badezimmer war noch prall gefüllt vom Vorgänger. Das Klappbett mit 1.40cm breite eher wackelig und durchgelegen. Der Innenpool war sehr kalt und hat nicht zum Schwimmen eingeladen. Die Terasse und der Blick aufs Matterhorn waren schön. In der Küche gab es einen kleinen Racletteofen und ein Fondue Geschirr, der Rest vom Geschirr ist auch sehr in die Jahre gekommen. Die Wohnung war sehr ruhig, aber wir waren glaube ich jetzt auch die einzigen Gäste über Ostern.
Stayed 3 nights in Apr 2022

8/10 Good

Alan

Liked: Cleanliness, room comfort

Warm and comfortable - a hike from the village

This is a comfortable and warm apartment with excellent bedroom accommodation for six. It is situated in Winklematten quite a hill walk from the centre of town, with a very steep final path about 75 metres long, easy for our young and robust family (8 minutes from the town centre), but somewhat tough for me in my mid seventies. The main ski lift up to the glacier is about 10 minutes walk, involving some up and down - to be expected in a ski resort. The living area has soft seating for four adults - perhaps just enough for six people if two were children. The kitchen is reasonably well-appointed. There is a magnificent pool which one of our sons much enjoyed. There were some irritations. The bath in the master bathroom looks elegant if pretentious with gilding and gilded taps. Plumbing is more important, and the cold water supply to the bath was on several occasions an inadequate trickle involving a wait before you could take your bath. The apartment has been furnished in part from junk shops - the destitute long-case clock and ancient stove (for example.) A matter of taste. A certain lack of hospitality was evident for such an expensive place. For example the safe did not work (no batteries - bring your own); ditto the defunct clock controlled towel rail in the master bedroom. Also bring you own rubbish bags (no spares.) There is free internet which is a little slow; and also TV's etc. which we did not use. (No further space for comments allowed.)
Stayed 10 nights in Mar 2022

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 4 nights in Jan 2022

10/10 Excellent

Dr. Uta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Blick, Traumspot! Haben uns mit der Familie sehr wohlgefühlt über die Feiertage.
Stayed 10 nights in Dec 2021

10/10 Excellent

Verified traveler

Ruhig, stimmungsvoll und sportlich

Ein unvergessliches Erlebnis in einer sehr ruhigen Gegend, in Gehweite sowohl zur Natur als auch zum Stadtzentrum, mit einem einzigartigen Schwimmbad zur Verfügung.
Stayed 7 nights in Dec 2021

8/10 Good

Adrian

Liked: Cleanliness, amenities
Der Pool ist sehr schön und gross. Der innenraum des Zimmers war sehr dunkel und düster. Die elektrische Beleuchtung hat leider nicht alles funktioniert (Treppenhaus kein Licht und 2ter Schalter im Zimmer funktionierte nicht). Das war vorlalem bei Ankunft in der Nacht gefählich und man musste mit der Taschenlampe die Treppe hoch. Anonsten war das Preis Leistungsverhälstnis gut.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es kann nicht direkt vor die Unterkunft gefahren werden. Man muss noch einen steilen Weg (ca. 100m) hinauf gehen. Das Wasser vom Pool ist 28° warm, da die Luft im Raum aber sehr heiss ist, fühlt sich das Wasser eher kühl an. Die Küche ist mit dem nötigsten für die ersten Tage ausgerüstet. Vor der Unterkunft stehen Bäume, welche die Sicht aufs Matterhorn stark einschränken.
Stayed 4 nights in Dec 2020

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Chalet

The chalet was superb and well equipped for a large family to enjoy a week of skiing. The pantries and drawers well stocked with silverware and cooking utensils, pots and pans, etc. A very large refrigerator to keep food cool and frozen. The location is tucked away up the hill with amazing view of the Matterhorn.
Stayed 4 nights in Dec 2020

8/10 Good

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hugues

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Christine

Stayed 3 nights in Jan 2025

8/10 Good

KwanShen

Stayed 3 nights in Sep 2024

6/10 Okay

Sara

Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2024