2/10 (非常に不満)
Cesare
出張
2026 年 2 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
I rarely leave negative reviews, but my stay at this establishment was deeply disappointing from start to finish. While the building is a converted convent, the "charm" of the historical setting is completely overshadowed by poor management and a lack of basic hygiene.
The Room and Facilities
The rooms are essentially old monastic cells—which would be fine if they were clean and well-maintained. However, having the bathroom located outside the room was just the beginning of the trouble. The sanitary conditions of these shared facilities were well below any acceptable modern standard. They were, frankly, neglected and unhygienic.
Lack of Transparency and Privacy
When I raised concerns about the external bathroom, the receptionist assured me that I was the only guest on the floor and would have total privacy. This turned out to be completely false. At 7:30 AM the next morning, I opened my door to find a large convention taking place right in front of my room. Being forced to navigate through a crowd of professional event attendees just to reach a bathroom is unacceptable and deceptive.
The Restaurant
I also tried the on-site restaurant, which was a major mistake. The food was appalling—poorly prepared and borderline inedible. It felt like an afterthought rather than a dining service.
Final Verdict: The lack of honesty from the staff, the poor hygiene, and the overall lack of professional standards made this an incredibly stressful stay. I strongly advise against staying here.
Cesare
2026 年 2 月に 1 泊滞在