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Reviews of Honjin Sakura-tei

3 out of 5
Honjin Sakura-tei
1926-4, Yuzawa, Minamiuonuma-gun, Yuzawa, Niigata-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 3 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in small outfit. Japanese style futon beds was a new experience but a little hard. Service was excellent as was the breakfast and dinners. Conveniently located 5 mins from echigoyuzawa station. Aside from hourly shuttle provided by hotel, the ski rental shops do provide complementary pickup and drop off; in addition to the inter-resort buses which operate from the station.
Stayed 3 nights in Dec 2019

8/10 Good

debbie and nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Half board Onsen Hotel !
Pleasant . Good dinner ! Only realising we r next to the railway !
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Lobby is upgraded and welcoming, location 5 mins walk to station. Most of the rooms seems to have been upgraded except those on level 5 which we are staying. Room too cramp for 4 adults and is dusty and old. Food is great and Onsen toiletries can be improve.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to stay in Echigo Yuzawa
great location as it is next to Echigo Yuzawa JR train station, and the hotel also provided free shuttle bus to fetch us from hotel to station after check out. The dinner menu was great for the hotel rate we paid. The outdoor onsen, even though small, is still hot enough despite it being winter.
Stayed 1 night in Mar 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice food. Only a few minutes walk from the train station. Polite staff. Only down side is there is no showers in the rooms. Only public bathroom
Stayed 3 nights in Jan 2019

8/10 Good

AARON

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing gourmet multiple course dinner... Relaxing Onsen...
Stayed 2 nights in Jan 2019

10/10 Excellent

Dionis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend!
Location is very near to the Echigo-Yuzawa train station. The check-in was pretty much straight-forward, the staffs understand simple English which is good enough. As for the room, it is clean and well-equipped with all the needs. I didn't take notice when I booked the tatami room that it has no en-suite bathroom but all's good since the onsen is conveniently located on the ground floor and is not crowded. What I love most about this hotel is they provide breakfast and dinner too, that's what we needed because it can get really chilly at night to explore the neighbourhood. Rental of ski gear is available and they provide shuttle bus to 3 different ski resorts. Overall was a very good stay.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ski-sakura-tei
Nice helpful people. They don't know much about the free shuttle buses besides their own so look it up yourself and all will be well. They will ask if you want your room cleaned- say yes!

10/10 Excellent

chayanee, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for ski and onsen
โรงแรมตั้งอยู่ใกล้สถานีรถไฟ ในเมืองที่สวยงามมาก โดยเฉพาะเมื่อยามหิมะปกคลุมไปทั้งเมือง อากาศจะเย็นมาก ทำให้การแช่ออนเซนมีความสุขจริงๆ อยากจะกลับมาอีกสักครั้ง

10/10 Excellent

ShangChih, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with large room and a very relax place to stay. Will coome back again.

8/10 Good

Hei Wai, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful onsen hotel near GALA Yuzawa!!!
Nice onsen hotel near GALA with great breakfast and dinner.

8/10 Good

Shirley, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay in Yuzawa
We have an enjoyable stay with the hotel! Walking distance to the train station and quite a number of eating places around it. We have booked one of the biggest room the hotel has and it was spacious with Japanese touch. The onsen was great too. We will like to thanks Yamamoto San for his kind assistant throughout our stay.

8/10 Good

Lynda, Kapolei, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely be back!
Easy walk from the train station. The check-in area was to the back left of the first floor rather than right in the front. Hotel staff spoke little English but were accommodating. We arrived early, were shown lockers to store our large suitcases, got dressed, caught the hotel shuttle and went skiing/snowboarding. Got back at 5:00 and checked in. The room was nostalgic. The futon and down comforters were great! The onsen was a surprise. Tthere were three pools for women and two for men. Bringing along snow grips for your shoes if you plan to eat out. Wifi was a bit slow, but ok. The breakfast that was included in our plan was very good. We would definitely stay here again. :)

10/10 Excellent

Junko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても便利な美食宿
駅近で、雪の日も不便なくホテルまで行くことができます。 ホテルはスタッフの皆さんがとても親切でお食事もとても美味しいです。 何度もリピートしています。
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

10/10 Excellent

Po mam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適
非常舒適，房間大，浴場整潔，服務不錯，旁邊就是鐵路站，晚餐豐富，值得一試。自駕有免費泊車，有免費接駁巴士到周邊滑雪場，但不包苗場滑雪場。
Stayed 1 night in Feb 2020

10/10 Excellent

Po mam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的選擇，晚餐美味
就在鐵路站旁，有免費停車，不論自駕還是坐公共交通也十分便利。但留意這酒店距離苗場滑雪場駕車需要30分鐘，酒店沒有免費接駁巴士的。但在Hotel.com中搜尋時顯示苗場附近，這一點大家要注意，但其實酒店旁也有多個滑雪場的，並有免費接駁服務。如果會進行夜滑就不要預約晚餐，因為晚餐只到7:20pm,酒店晚餐非常豐富及美味，值得一試。日式房間沒有浴室，只有坐廁，需要到公眾浴場淋浴加浸溫泉。整體也會好，值得推介。重點自駕朋友留意，由東京市前來，到達新瀉後，請轉用手機Google導航，這樣準確很多，因為車內導航並不準確，害我們找了幾回才成功到達。酒店有兩個入口。鐵路旁的入口較為隱蔽，自家人士很容易錯過。
鐵路旁入口
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good food The room is nice and clean too
Stayed 1 night in Jan 2020

8/10 Good

Hye Young

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가이세키 요리도 넘 맛있었고 온천욕도 좋았습니다! 후기에 방안에 별도의 샤워시설이 없다고 걱정했는데 온천욕을 하고 나니 따로 샤워할 필요가 없었던것 같고 화장실이나 세면대가 있어서 크게 불편하진 않았습니다 역에서 가깝지만 아이와 함께 온가족이 캐리어를 끌고 가기에는 좀 거리가 있어서 편하게 무료 셔틀을 이용했습니다 료칸자체가 크거나 새시설은 아니지만 가격대비 전반적으로 좋은 숙박이었다고 생각합니다
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, nice staff, taste foods, can borrow toys from ground floor, shuttle bus to/from Gala
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
某有名グループの立ち上げにも関わったことがあるので、目線や意見は厳しいのはご容赦下さい。 入浴のタイミングを間違えて入浴作法が判らない海外の方達に入浴後だと、シャワーや風呂桶等はめちゃくちゃにされ、台風一家の様な有様はあったが… お風呂自体はとても良い。 ご飯がとにかく美味しい。 出汁が丁寧で、雑味もなく、香りも良い。 素材の使い方や調理温度がとにかく素晴らしく、香りの生かし方の潰し方が随所に感じられる。 口に入れた時の舌触りや歯触りがとても心地よい丁寧な仕事がされている。 特に[車麩と海老のしんじょう]と[人参の炊き物]は絶品としか言いようがない程の食感と完成度。 米は魚沼産のコシヒカリだが、独特の香りが少し失われて水っぽく、残念。 手元の小さな羽釜で炊くのは、見た目には嬉しいが味には懸念が残る。 出来る事ならば… 食事処にて、大きな羽釜を使い2〜3升以上の量をその場で炊いた魚沼産のコシヒカリをおひつでテーブル毎に食することが出来たなら… 独特の香りと素晴らしい甘味と食感で至福の時を味わえたに違いない。 赤出しは出汁の香りにこだわりすぎたのか、赤味噌の香りが弱すぎて残念。 サービスについては、ちょっとした言葉遣いや細部を個人の能力に任してしまっているのがとても残念。 料理の提供についてもホテルの新人研修程度の知識レベルのためか、サービスとして伴っていない様に思える。 教育とシステム、情報共有に難があるのか、準備不足があり、現場が少し混乱してしまい、安直な対応をしている様に見受けられる。 宿泊設備は古いので、導線はダメ。 配管設備や水回りが古いので旅行気分は下がる。 敷布団は身体が痛くなる程粗末。 まずは限られた資金を食事と風呂に集約した様に見受けられる。 食事と風呂だけは格別に良い。 しかしながらそれを補って尚余る程の[一生懸命な気持ち]が伝わってくる。 日々修正と改良を重ねていく事が期待できる旅館なので、また来年も行くことを決めました。 楽しみにしています。
Stayed 2 nights in Jan 2020

10/10 Excellent

Ping Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，晚餐很棒，兩個晚上的餐點都還出不一樣的套餐，水準都很高。早餐相較起來就沒有這麼出色。 接駁巴士沒有放行李的地方，司機也比較不會幫忙拿行李。
Stayed 2 nights in Jan 2020

10/10 Excellent

HUNG-YU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐與晚餐食物的質素10分高, 特別是晚餐. 員工亦都10分主動幫手 只是位置有一些遠 不過都是五到10分鐘的路程 酒店安排的接駁巴士亦都10分方便
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ご飯美味しい！
魚沼産こしひかりで、ご飯が最高に美味しい。 女性従業員の接客レベルが高い。
Stayed 3 nights in Dec 2019

8/10 Good

Kwok-Kuen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

SHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
料理が美味
夕食のコース料理も朝のバイキングも全て美味しかった。夕食時のピアニストの生演奏もとても良かった。
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dinner is excellent. Out of expectation on the quality of food. Onsen is not crowded and can really enjoy as a result. I
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay but no private shower room
Stayed 1 night in Dec 2019

10/10 Excellent

TSUKINOBU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

CHI PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一泊二食的食物非常豐富
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ごはんがおいしかった
食事はとてもおいしかった。量もちょうどよかった。部屋の鍵が2つあるので好きなタイミングでそれぞれがお風呂に行けるのがよかった。 無料宿泊プランだったせいか一番端のハシゴ部屋だったが、部屋のつくりがトイレと部屋が離れているつくりだったのでよかった。
Stayed 1 night in Apr 2019

8/10 Good

Yu Pang

Liked: Staff & service, property conditions & facilities, room comfort
雪國性價比的首選
4月中去,周邊還有雪景,送迎招呼不算最好,但這價錢下沒有怨言,晚餐不是懷石料理而是混合菜,總體來說性價比很高,推薦
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
All staff have very good service attitude and very polite. But room has room for improvement: 1. Sun shine can easily pass through a windows which locate on TV set 2. It’s easy to hear what people are saying from next room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Kwun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超級好的服務
Stayed 1 night in Mar 2019

10/10 Excellent

Hoi Yan susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good experience!!
The dinner is wonderful!!! Location is nearby the JR station!! It's a good hotel with reasonable price. I am sure I will go there again.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

chung yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店人員服務貼心, 晚餐美味
Stayed 1 night in Mar 2019

10/10 Excellent

hongbum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner included was perfect Staff were nice and helpful Great location
Stayed 1 night in Mar 2019

10/10 Excellent

Ching-Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast and dinner is fabulous!
Stayed 1 night in Feb 2019

10/10 Excellent

kwok keung albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住的酒店
房價合理，離車站約10分鐘步程，日式房間很大，有浴場可浸温泉，晚餐日式料理，而自助早餐食物款式很多，值得入住
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
非常友善的員工，雖然不能全部用英語溝通，但他們都會盡量協助人客所需。 早餐及晚餐都非常好，是意料之外地好。
Stayed 2 nights in Feb 2019

10/10 Excellent

Yu Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation
Very nice accommodation
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dinner and breakfast. There is only public bath. There is No private shower or bath tub in the room. Woman's public is semi-outdoor. It's really cold during winter.
Stayed 1 night in Jan 2019