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"Great staff who were very nice and accommodating. The staff during the breakfast hour was the most friendliest staff I've met and ensure that the buffet items were replenished consistently and continuously. The public bath was a nice touch/addition; didnt know there was one until the day we checked in. The amenities were also very abundant and nice from the body washing sponge to the drip coffee. Rooms are of typical sizes you expect in Japan so just keep that in mind when you stay here."

"Helpful staff, clean hotel and room, free lockers for use."

"Wonderful stay! Our friends were late in arriving and they held dinner for them. The dinner and breakfast were amazing. The staff speaks limited English but worked hard to make everything perfect for our stay. I would recommend staying 2 nights to really experience Kinosake Onsen."

"Once checked in this hotel was fine. Staff seemed more concerned focused on checking us in with machines than greeting their guests."

"Wonderful hotel. Each room had the perfect amount of amenities and space. Really appreciated the free drink on arrival, and the breakfast was excellent."

"Comfort and luxury in one. Loved this stay! Do yourself a favor and book a private onsen every day, and a spa appointment. "

"Enjoyed our stay"

"Clean room with nearby station "

"Staff were very friendly and the onsen in the hotel was very comfortable. Would recommend purchasing the dinner in advance but able to purchase the breakfast which we enjoyed thoroughly. "