4/10 (不満)
William
カップルで旅行
2025 年 8 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When we arrived bed we were checked in and given our room card. Hauled luggage up to room only to find it had not been cleaned at around 5pm check in! Then they found us another room which had a king (not 2 doubles as booked). We accepted it as they said they were fully booked. Outside the room was scaffolding and was told work was to start at 8am in the morning and hopefully we are ok with that! Travelled most of day so had to be ok with that as there were no other options for rooms and we didn’t want to wait any longer. Wanted to shower and go for supper. The hotel is very dated. Flys and dead bugs on floor u der our window inside. Used pool which was ok except the very dangerous steep stairs down to pool room. Sauna did not get very hot even after setting it to the hottest. Beds too soft and air con unit was like a jet taking off, cutting in and out all night. No! We did not have a good sleep.
William
2025 年 8 月に 1 泊滞在