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「when arrived at the property with my 2 young children. there would not accommodate the room i had booked due to booking via expeida. The manager was not happy with what i had paid. he mentioned that there were having trouble with expeida and was not getting paid from them. i explained i had booked via them and have paid. i was shower a double bed room when i had paid for a family room. when threatened them saying i’m calling the police. i was then given another room which still was not family.tv...

「The property was clean , staff was friendly, but refused to honor free airport transfer which was part of package. 」

「Staff were attentive and always greeted with a smile. Rooms were clean and great shower.」

「The room was neat and clean, staff was very courteous. The area had a lot of eating and dining options available. They serve a yummy evening tea/ Hi tea platter to all guests for free. Will come again.」

「This hotel is excellent value for money. Beds are very comfortable, bathrooms were Impressive, breakfast was simple but nice. Only flaw was there is no fridges in rooms. Staff were lovely & respectful. Variety for food was amazing in the local area.」

「Clean room, great staff and well located」

「I booked the properties for two different rooms with almost the same rate I am surprised that one of the bill that Experia charged was way higher than what was quoted when I got the transaction done on my I Visa Card. I will try to contest it so there is nothing wrong with the property but it has to do with Expedia 」

「horrible」

「It took me more than 30-40 minutes before i can be in touch with the person in charge and know the unit. It turns out its an apartment, so its an airbnb. The bathroom is dirty, no soap shampoo nor hot water. The pillow case looks dirty. The apt is not well kept. Had to ask the PIC re wifi pw. I booked with a buffett breakfast but when i called PIC says breakfast not included. I checked out at 9:30 am on the day of check out put the key back into the locker and one day later i got news from...

「Do not book this hotel it’s dangerous! They show something else in the pic but in reality it’s completely different…..it’s absolutely nasty & even the back door was broken when complaining nothing was done had to leave without staying & haven’t received any money back as well. Very UNSAFE!!! Be careful 」

「The water was not getting hot, after that the water was not coming at all . . . .no heat in the room.... Simply I'd ask Expedia to give me money back . . 」

「The hotel lobby, reception and dining area was good. It's a big hotel and conveniently located. The room where I stayed was spacious. However there are a few issues which if resolved can really improve the rating. The bathroom needs renovation. Not a major one but it needs a good upgrade. The linen needs to be completely replaced with new ones. Then ones provided were dirty or seemed dirty. I got the pillows replaced. The replacement ones weren't too clean either. Someone really needs to look at...