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Customer service was top notch and classy....even had a greeter at the front door.

We had a great stay at Level. I think it’s a really good option for a longer trip, especially if you want more of an apartment-style setup and a convenient location. The staff was amazing from start to finish and truly made the stay stand out. Everyone was kind, helpful, and welcoming, and the service alone would make me come back. The location is also very convenient and worked well for getting around Chicago, especially if you don’t mind doing a bit of walking. For our family, I think it felt a little more geared toward professionals or longer stays than a traditional family hotel, but overall we had a very positive experience. If you’re staying in Chicago for more than a couple of nights and want something comfortable and convenient, I would definitely recommend it.

施設の高級感・清潔感だけでなく、ロビースタッフ、ハウスキーピングスタッフ、レストランスタッフ、いずれも親切でホスピタリティに溢れていました

部屋はきれいで、掃除も行き届いていました。 トイレの流れが若干悪いのは気になりました。 同行者は部屋に電子レンジ、冷蔵庫があったようですが、私の部屋にはなかったため、その点改善されるとよいと思います。

良いホテルでしたが、仕事ではなく個人で泊まれる値段ではありませんてかした